Phone Technician - Secret clearance

General Dynamics Information Technology•Arlington, VA

17h•$34 - $41•Onsite

About The Position

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Telecommunications Technician III for a career where your growth is just as important as the mission you support. As a Phone Technician, the work you’ll do at GDIT will be impactful to the mission at the Joint Service Provider Enterprise Transport Management - Next-Gen (JSP ETM - NG) program at the Pentagon in Arlington, VA. Install, configure, and troubleshoot phones and network connectivity for customers in the National Capital Region (NCR). Meet clients with professional demeanor Plans network installations by using manuals and technical specification Documents adds, moves, and changes to system configuration using client documentation standards Terminate and test new cables to ensure that they are properly incorporated into the system and are in good working order Test circuits and components to isolate malfunctioning systems by using test meters Configure and deploy phones Meet with clients to assist with customer's training and configuration preferences for end devices Work with Remedy Ticketing System to track adds, moves, and changes Receive Equipment/Material delivered for our VoIP Team and Engineers Go to Client Warehouse to stage Equipment/Material stored and ready it for delivery Install phone firmware Inventory Voice Team supplies Receive bad phones from customers from different location, return to warehouse and ready them for return Transports equipment between warehouse and customer site

Requirements

Associates Degree in a related technical discipline, OR the equivalent combination of education, technical training, or work experience.
3+ years of related experience
Security clearance level: Active Secret Clearance
Experience with industry standard Voice over IP (VOIP), ISDN, and Analog phone installation
US Citizenship Required: Yes

Nice To Haves

Phone Services
Telecommunication Systems
Telecommunication Technologies

Responsibilities

Install, configure, and troubleshoot phones and network connectivity for customers in the National Capital Region (NCR).
Meet clients with professional demeanor
Plans network installations by using manuals and technical specification
Documents adds, moves, and changes to system configuration using client documentation standards
Terminate and test new cables to ensure that they are properly incorporated into the system and are in good working order
Test circuits and components to isolate malfunctioning systems by using test meters
Configure and deploy phones
Meet with clients to assist with customer's training and configuration preferences for end devices
Work with Remedy Ticketing System to track adds, moves, and changes
Receive Equipment/Material delivered for our VoIP Team and Engineers
Go to Client Warehouse to stage Equipment/Material stored and ready it for delivery
Install phone firmware
Inventory Voice Team supplies
Receive bad phones from customers from different location, return to warehouse and ready them for return
Transports equipment between warehouse and customer site

Benefits

Comprehensive benefits and wellness packages
401K with company match
Competitive pay
Paid time off
Variety of medical plan options
Health Savings Accounts
Dental plan options
Vision plan
401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
Full flex work weeks where possible
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.