Phone Receptionist

SANDERS TOMPKINS SCHIRO LANDERS & SANDERS • Fayetteville, AR

2d

About The Position

PDAO is seeking a friendly, organized, and dependable Phone Receptionist to support patients and the team in a fast-paced office environment. The receptionist answers calls, helps manage patient appointments, responds to questions, and directs calls to appropriate team members. The role also involves accurate message-taking, maintaining an organized schedule, providing excellent customer service, protecting patient confidentiality, and following office procedures. The ideal candidate enjoys working with people and helps patients feel welcomed and cared for from their first phone call.

Requirements

• Excellent communication and customer service skills.
• Friendly, professional, and positive attitude.
• Strong organizational skills and attention to detail.
• Ability to multitask and work well in a fast-paced environment.
• Reliable, punctual, and a team player.

Nice To Haves

• Previous receptionist or dental office experience; not required.
• Bilingual skills.

Responsibilities

• Answer incoming phone calls in a friendly and professional manner.
• Schedule, confirm, and reschedule patient appointments.
• Assist patients with questions and direct calls to appropriate team members.
• Take accurate messages and communicate important information to the team.
• Help maintain an organized appointment schedule.
• Provide excellent customer service and create a positive experience for patients.
• Maintain patient confidentiality and follow office procedures.

Benefits

• Health insurance with a 50% employer contribution toward the employee health plan.
• Employer-paid $25,000 life insurance policy.
• Supplemental dental, vision, short-term disability, and life insurance plans.
• Generous paid time off plan.
• 401(k) plan.
• Free orthodontic care for every employee after 6 months of employment.
• Paid community outreach and social events.
• Fun, rewarding, positive, and kid-friendly workplace.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed