Phone Operator - Marshall Dentistry & Oral Surgery

Marshall Health • Huntington, WV

2d

About The Position

Acts as a liaison between Marshall Dentistry & Oral Surgery and referring provider offices and/or their staff regarding referrals and new patient appointments. Completes patient entry process to include verifying insurances and obtaining records for all new patients. Notifies patients of scheduled appointments via mail or phone. Answers telephone promptly, courteously using good telephone etiquette, providing adequate information and routing callers properly. Performs other duties as assigned or requested.

Requirements

• High school graduate or GED.

Nice To Haves

• Prefer six months work experience, preferably in a medical office setting.
• Knowledge of dental terminology, word processing and computer experience desirable.

Responsibilities

• Acts as a liaison between Marshall Dentistry & Oral Surgery and referring provider offices and/or their staff regarding referrals and new patient appointments.
• Completes patient entry process to include verifying insurances and obtaining records for all new patients.
• Notifies patients of scheduled appointments via mail or phone.
• Answers telephone promptly, courteously using good telephone etiquette, providing adequate information and routing callers properly.
• Performs other duties as assigned or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees