Phone Auditor

Auto-Owners Insurance • Lakeland, FL

5d • Hybrid

About The Position

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Underwriting department as a Phone Auditor. The position requires the person to determine proper classifications, premium exposure, and scope of operations applicable to the policyholder based on the audit information obtained, become familiar with premium auditing policies, procedures, and objectives in order to understand their meaning and use, effectively communicate with policyholders, independent agents, and other employees through verbal and/or written means, provide underwriting consultation on proper classification issues, and assist with other duties as assigned.

Requirements

• Bachelor degree (candidates with equivalent military, insurance, or other direct experience considered)
• Aptitude for basic math and accounting
• Above average communication skills (written and verbal)
• Organize and interpret policy data
• Ability to handle multiple assignments
• Ability to work in the U.S. without current or future sponsorship

Nice To Haves

• Experience in commercial insurance with knowledge of classifications is preferred

Responsibilities

• Determine proper classifications, premium exposure, and scope of operations applicable to the policyholder based on the audit information obtained
• Become familiar with premium auditing policies, procedures, and objectives in order to understand their meaning and use
• Effectively communicate with policyholders, independent agents, and other employees through verbal and/or written means
• Provide underwriting consultation on proper classification issues
• Assists with other duties as assigned

Benefits

• Competitive base salary
• Matched 401(k)
• Fully-funded pension plan (once vested)
• Bonus programs
• Generous paid time off including holidays, vacation days, personal time, and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level