Phone Appointment Setter/ Residential Solar

Solar Pros Az • Tucson, AZ

13d • $45,000 - $100,000 • Onsite

About The Position

Solar Pros AZ is expanding its internal call center and is seeking high-energy, competitive Phone Appointment Setters. This role focuses on creating conversations, handling objections, and scheduling qualified appointments for the sales team. It is a phone-based position, not a sales or door-to-door role. The company is building a high-performance setter team and is particularly interested in candidates with prior phone appointment-setting experience in the home-service industry. The core function is to speak with homeowners, identify opportunities, qualify them, generate curiosity, and schedule in-home consultations, ensuring the homeowner is well-informed and expects the consultant's visit.

Requirements

• Previous outbound phone appointment-setting experience
• Experience in solar, roofing, HVAC, windows & doors, home improvement/remodeling, pest control, home security, or other residential/home-service industries
• Experience in a high-volume call center
• Understanding of dials, contacts, appointments, confirmations, sit rates, objection handling, and KPIs
• Competitive
• Coachable
• Consistent
• Confident on the phone
• Comfortable hearing 'no' without allowing it to affect the next call
• Excellent phone presence and tonality
• Ability to follow a script without sounding scripted
• Comfortable working toward daily and weekly KPIs
• Dependable and punctual
• Ability to maintain accurate CRM notes
• Desire to improve numbers every week

Nice To Haves

• Previous outbound phone appointment-setting experience in the home-service industry

Responsibilities

• Making high-volume outbound calls to homeowners
• Using a proven call framework and scripts
• Creating conversations around homeowners' electricity costs and energy options
• Asking effective discovery questions
• Handling common objections confidently
• Qualifying homeowners according to company standards
• Scheduling firm dates and times for in-home consultations
• Properly setting expectations for the appointment
• Accurately documenting conversations and appointment details in the CRM
• Following up with leads when necessary
• Participating in coaching, call reviews, role-play, and ongoing training

Benefits

• Access to a defined Setter Standard
• Proven phone scripts and frameworks
• Objection-handling training
• Recorded call reviews
• QA scorecards
• Role-playing
• Performance coaching
• KPI tracking
• Experienced sales leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed