Phlebotomy Technician - FT

Mercyhealth Wisconsin and Illinois•Rockford, IL

21h•Onsite

About The Position

This is a full-time Phlebotomy Technician position with a schedule of 1p - 9:30p, working every other weekend (Saturday and Sunday). The role involves performing various phlebotomy duties, patient registration, specimen collection, and maintaining laboratory information systems. The technician will also be responsible for patient interaction, adherence to safety protocols, and potentially performing limited waived testing and EKGs depending on the location. This position requires independent work with minimal supervision and offers opportunities for training and mentorship.

Requirements

High school diploma or equivalent preferred.
Successful completion of a phlebotomy course or previous phlebotomy experience preferred.
Experience as a Paramedic, EMT, CNA or MA helpful.
Phlebotomy Certification preferred.
Ability to work independently with minimal supervision.

Nice To Haves

Experience as a Paramedic, EMT, CNA or MA helpful.
Phlebotomy Certification preferred.

Responsibilities

Proficiently use Hospital Information System (HIS) and Laboratory Information Systems (LIS) for order release and patient registration.
Perform patient registration, collect payments, and enter demographic and insurance information.
Transfer patient test requests into HIS and laboratory computer systems.
Answer and screen telephone calls professionally.
Resolve or refer unclear test orders to the appropriate supervisor.
Generate lists and labels, run daily reports, and review collection summary reports.
Assess orders for special collection requirements, patient preparation, and order of draw.
Accurately identify patients using two patient identifiers.
Perform phlebotomy on various patient populations to obtain blood specimens.
Adhere to safety protocols and infection control practices.
Assess patient response to procedures and interact appropriately.
Accurately identify and label specimens with required information.
Ensure specimen integrity using aseptic technique and appropriate procedures.
Collect various samples including throat swabs, MRSA swabs, urine samples, heel sticks, finger sticks, blood cultures, and blood bank specimens.
Perform arterial punctures for adults (RMH Phlebotomy only).
Perform glucose tolerance and hormone stimulation specimen collection.
Collect specimens for research programs and special collection kits.
Provide patient instructions for self-collected specimens.
Perform specialized sample collections such as breath alcohol testing and urine drug screens.
Receive, accession, examine, centrifuge, and aliquot specimens.
Deliver specimens to the appropriate laboratory section or prepare for courier pick-up.
Notify testing personnel of stat requests.
Accept, sort, and resolve issues with specimens and requisitions.
Utilize LIS for specimen receiving, packaging, and tracking.
Understand insurance processes for reference laboratories and billing regulations.
Drive laboratory personal vehicle to client sites, patient homes, or facilities for specimen collection and transport.
Perform limited waived testing including blood glucose monitoring.
Perform rapid flu and strep tests, mono testing, pregnancy testing, and dipstick urinalysis (at supervisor's discretion).
Perform quality control procedures and proficiency testing.
Call critical results to appropriate licensed caregivers and chart reports.
Perform electrocardiogram tracing (ten lead and pediatric EKGs) depending on location.
Communicate critical results to authorized personnel (legacy Rockford locations only).
Perform result entry in the LIS.
Perform temperature checks and clean laboratory glassware.
Assist with inventory, maintenance of supplies, and stocking.
Fill supply requests from clients and providers.
Assist with orientation and training of new partners, coaching customer service excellence.
Provide input for performance evaluations of phlebotomy partners.
Provide mentorship to phlebotomy staff.
Collaborate with supervisor to ensure adequate staffing and skill mix.
Evaluate new products and provide documentation.
Demonstrate exemplary phlebotomy skills and serve as a resource.
Take ownership of the department, identify improvements, and make suggestions.
Resolve issues independently.