Phlebotomy Technician

The Methodist Hospitals•Gary, IN

11d

About The Position

The Phlebotomy Technician processes laboratory work requests by obtaining patient specimens and entering required information into the Laboratory Information System (LIS). The role requires a basic understanding of related functions in the HIS and a commitment to meeting customer needs efficiently and professionally. The technician collects and processes specimens according to established procedures, follows patient identification and safety requirements, and interacts with patients, physicians, and support services. The position also supports inventory management and assists with training new employees.

Requirements

High school diploma or GED equivalent.
Successful completion of a phlebotomy program from an approved institution.
General knowledge of phlebotomy procedures and practices.
Demonstrated oral and written communication skills.
Excellent interpersonal and leadership skills.
Ability to work independently and in a team environment.
Ability to provide compassionate patient care and orientation.
Energetic, self-motivated, and driven.
PBT (ASCP) or equivalent certification within two years of hire.
Meet the Standards of Behavior outlined in Personnel Policy and Procedure #1, Employee Relations Code.
Demonstrate knowledge of procedures for protecting and maintaining the security, confidentiality, and integrity of employee, patient, family, organizational, and other medical information.

Nice To Haves

Work experience in a hospital or clinical setting closely related to the essential functions of the position is preferred.

Responsibilities

Draw blood and collect other patient specimens according to established laboratory procedures for collection, handling, and processing.
Maintain positive patient identification throughout specimen collection and delivery.
Process laboratory test-related information, electronically or on paper, in the Laboratory Information System according to policy.
Use the Hand Held System as expected.
Adhere to National Patient Safety Goals, HIPAA guidelines, and AIDET expectations.
Process laboratory test requests according to priority and respond promptly to STAT and time-request tests.
Interact effectively with physicians, patients, and support services; respond positively to customer concerns and comfort needs.
Answer phone calls promptly and professionally.
Participate in inventory management and optimal resource utilization.
Assist with training new employees.
Follow applicable standards of behavior and procedures protecting the security, confidentiality, and integrity of employee, patient, family, organizational, and other medical information.
Support compliance with federal, state, and local laws, rules, and regulations governing ethical business practices for healthcare providers.