PHLEBOTOMY TECHNICIAN

Methodist Hospitals•Gary, SD

About The Position

This position processes requests for laboratory work by obtaining specimens and entering required information in the Laboratory Information System (LIS). It requires a basic understanding of related functions in the HIS and provides efficient, professional service to meet customer needs. The role follows patient safety, privacy, and confidentiality requirements while supporting laboratory operations and compassionate patient care.

Requirements

  • General knowledge of phlebotomy procedures and practices.
  • Demonstrated oral and written communication skills.
  • Excellent interpersonal and leadership skills.
  • Ability to work independently and in a team environment.
  • Ability to provide compassionate patient care and orientation.
  • Energetic, self-motivated, and driven.
  • High school diploma or GED equivalent.
  • Successful completion of a phlebotomy program from an approved institution.
  • PBT (ASCP) or equivalent certification within two years of hire.

Nice To Haves

  • Work experience in a hospital or clinical setting closely related to the essential functions of the position is preferred.

Responsibilities

  • Draw blood and collect other patient specimens according to established laboratory procedures for collection, handling, and processing.
  • Ensure Positive Patient Identification throughout specimen collection and delivery.
  • Process laboratory test information electronically or on paper in the Laboratory Information System according to policy, and use the Hand Held System as expected.
  • Adhere to National Patient Safety Goals, HIPAA guidelines, and AIDET expectations.
  • Process laboratory test requests by priority and respond to STAT and timed requests as promptly as possible.
  • Interact effectively with physicians, patients, and support services; respond positively to customer concerns and comfort needs; and answer phone calls promptly and professionally.
  • Participate in inventory management and optimal resource utilization.
  • Assist with training new employees.
  • Meet the Standards of Behavior in the Personnel Policy and Procedure #1, Employee Relations Code.
  • Protect and maintain the security, confidentiality, and integrity of employee, patient, family, organizational, and other medical information, and support compliance with applicable laws, rules, and regulations governing ethical healthcare business practices.
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