Phlebotomy Technician

Sonora Quest Laboratories / Laboratory Sciences of Arizona•Phoenix, AZ

About The Position

Join Sonora Quest, an Arizona diagnostic lab, in a role supporting medical testing and patient care. The position may be based in a hospital facility, Patient Service Center (PSC), In Office Phlebotomy (IOP), or Mobile Diagnostic Services (MDS), and may require coverage at multiple locations. The Phlebotomy Technician collects and receives biological specimens, enters them into the company computer system, prepares samples for analytical testing, and distributes specimens to the appropriate analytical area. The role includes pre- and post-analytical testing responsibilities and may include specified analytical testing as assigned. The employee follows the Code of Conduct and established policies, procedures, regulatory and accreditation requirements, and applicable professional standards. The scheduled shift is 0400–1430, with rotating weekends and holidays. Float positions require travel, flexible hours, and coverage at multiple locations, including mobile and in-office phlebotomy locations, sometimes with minimal notice. Depending on staffing needs, employees may need to work overtime or occasional on-call duties on weekends, evenings, or early mornings.

Requirements

  • Be at least 18 years old.
  • Have a high school diploma or equivalent if required by state regulations.
  • Have basic knowledge of department resource materials.
  • Complete a phlebotomy program or have phlebotomy experience.
  • Hold phlebotomy certification as defined by state regulations.
  • Demonstrate personal maturity and responsibility.
  • Have excellent reading, writing, and math abilities.
  • Communicate effectively in oral and written formats sufficient to demonstrate comprehension.
  • Be able to perform detailed work, manage frequent interruptions, multitask, problem-solve, and memorize information.
  • Be able to take direction and assimilate instructions quickly.
  • Be detail-oriented and have exceptional organizational skills.
  • Have basic computer skills.
  • Demonstrate exceptional customer service and meet department-defined performance review and on-site competency evaluation and/or assessment requirements.
  • Obtain DHS Fingerprinting Certification if required, or have the ability to obtain it.
  • For applicable departments or locations, possess a valid driver's license in the state of employment and be eligible for coverage under the company auto insurance policy.
  • For float positions, be able to travel, work flexible hours, and cover multiple locations with minimal notice; availability may be required for weekends, holidays, overtime, and occasional on-call duties.
  • Progress through career ladder levels II–IV is subject to completion of career ladder requirements.

Nice To Haves

  • Bilingual in Spanish and English.
  • Knowledge of medical terminology.
  • Additional related education and/or experience.

Responsibilities

  • Collect and receive biological specimens.
  • Enter specimen information into the company computer system.
  • Prepare samples for analytical testing and distribute specimens to the appropriate analytical area.
  • Perform pre- and post-analytical testing responsibilities.
  • Perform specified analytical testing as assigned.
  • Follow the Code of Conduct, established policies and procedures, regulatory and accreditation requirements, and applicable professional standards.
  • Provide coverage at multiple locations when required.
  • Travel and cover mobile or in-office phlebotomy locations for float positions.
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