Phlebotomy Technician

Mercyhealth Wisconsin and Illinois•Janesville, WI

19d•$18 - $26

About The Position

The Part-Time Night Phlebotomy Technician performs accurate blood and specimen collection across diverse patient populations and ensures specimens are properly labeled, processed, and transported. The role supports patient registration, hospital and laboratory information systems, quality and safety standards, and timely communication with patients and healthcare teams to support efficient laboratory operations and quality patient care. The position requires working independently with minimal supervision. The technician performs patient registration and data entry, handles orders and inquiries, collects and processes a range of specimens, and may perform limited waived testing and other procedures depending on location and supervisor direction. The role also includes maintaining supplies and equipment, supporting training and mentorship of phlebotomy partners, and identifying opportunities to improve department operations. The schedule is part-time on the night shift.

Requirements

High school diploma or equivalent preferred.
Successful completion of a phlebotomy course or previous phlebotomy experience preferred.
Experience as a Paramedic, EMT, CNA, or MA is helpful.
Phlebotomy certification preferred.
Ability to work independently with minimal supervision.

Nice To Haves

High school diploma or equivalent.
Completion of a phlebotomy course or previous phlebotomy experience.
Experience as a Paramedic, EMT, CNA, or MA.
Phlebotomy certification.

Responsibilities

Use the Hospital Information System and Laboratory Information Systems to release orders, register patients, enter orders, generate labels and reports, review order monitors, and enter results.
Register patients; collect payments; and enter demographic and insurance information to support sample processing.
Answer and screen telephone calls professionally; resolve unclear or unusual test orders by contacting appropriate parties, documenting actions, and referring unresolved issues to a supervisor.
Assess special collection requirements, patient preparation, and order of draw; identify patients using two identifiers and perform phlebotomy across patient populations.
Follow safety and infection-control protocols; assess patient responses and adjust collection procedures as needed; seek medical or supervisory assistance when necessary.
Label specimens accurately and preserve specimen integrity using aseptic technique and appropriate procedures.
Collect blood and other specimens, including throat and MRSA swabs, urine, heel and finger sticks, blood cultures, blood bank specimens, and specialized collections.
Perform arterial punctures for adult blood specimens at RMH Phlebotomy only; perform timed glucose tolerance and hormone stimulation collections; and collect research, Lab One, and special kit specimens.
Provide instructions for the collection and handling of patient-collected specimens.
Perform breath alcohol testing and random, pre-employment, and legal urine drug screens.
Receive, accession, inspect, centrifuge, aliquot, sort, package, track, and deliver specimens or prepare them for courier pickup; resolve specimen identification and requisition issues and notify testing personnel of stat requests.
Apply working knowledge of reference-laboratory insurance processes and registration and billing rules, including appropriate use of collection dates.
Drive a laboratory personal vehicle to client sites, patient homes, or facilities; collect and transport specimens and ensure their receipt at the laboratory.
Perform limited waived testing, including blood glucose monitoring; at supervisor discretion, perform rapid flu and strep, mono, pregnancy, and dipstick urinalysis tests; perform quality control and proficiency testing; and communicate critical results to appropriate licensed caregivers.
Depending on location, perform ten-lead and pediatric EKGs; communicate critical results to authorized personnel at legacy Rockford locations only.
Perform temperature checks and clean and check laboratory glassware.
Assist with inventory, supply maintenance, supply ordering, receiving, stocking, and filling supply requests.
Assist with orientation and training of new partners, coach in customer service, verify competence before training release, provide performance-evaluation input, and mentor phlebotomy staff as needed.
Collaborate with the supervisor to ensure adequate staffing and skill mix; evaluate new products and document evaluation activities as required by regulatory agencies.
Demonstrate exemplary phlebotomy skills and serve as a resource to the team; take ownership of the department, identify improvements, make suggestions, and resolve issues.