Phlebotomy Technician

Mercyhealth•Janesville, WI

18d

About The Position

The Part-Time Night Phlebotomy Technician collects blood and other specimens from diverse patient populations and ensures specimens are accurately identified, labeled, processed, and transported. The role also supports patient registration, order entry, laboratory information systems, quality and safety procedures, and communication with patients and healthcare teams. The position may include specimen collection at client sites, patient homes, or facilities, as well as limited waived testing and other duties depending on location and supervisor direction.

Requirements

High school diploma or equivalent preferred.
Successful completion of a phlebotomy course or previous phlebotomy experience preferred.
Must be able to work independently with minimal supervision.
Phlebotomy certification preferred.

Nice To Haves

Experience as a Paramedic, EMT, CNA, or MA is helpful.
High school diploma or equivalent.
Successful completion of a phlebotomy course or previous phlebotomy experience.
Phlebotomy certification.

Responsibilities

Use hospital and laboratory information systems to release orders, register patients, enter orders, receive specimens, and enter results.
Register patients; collect payments; and enter demographic and insurance information.
Answer and screen telephone calls, resolve unclear or unusual orders, document actions, and refer unresolved issues to a supervisor.
Generate labels and reports, review order monitors, and investigate collection summary reports.
Assess special collection requirements, patient preparation, and order of draw.
Identify patients using two identifiers and perform phlebotomy across patient populations.
Follow safety, infection control, and aseptic procedures; assess patient responses and obtain assistance as needed.
Accurately label specimens with patient identifiers, collection date and time, and collector code.
Collect specimens including throat and MRSA swabs, urine, heel sticks, finger sticks, blood cultures, and blood bank specimens.
Perform arterial punctures for adult patients at designated RMH locations.
Collect glucose tolerance and hormone stimulation specimens at specified intervals and prepare patients appropriately.
Collect research program, Lab One, special collection kit, breath alcohol, and various urine drug-screen specimens.
Instruct patients on collecting and handling specimens themselves.
Accession, examine, centrifuge, aliquot, sort, package, track, and transport specimens; resolve identification or requisition issues and notify testing personnel of stat requests.
Apply working knowledge of insurance processes for reference laboratory billing and registration.
Drive a laboratory personal vehicle to client sites, patient homes, or facilities; collect and transport specimens.
Perform limited waived testing, such as blood glucose monitoring, and other rapid or point-of-care tests as directed by the supervisor.
Perform quality control and proficiency testing, communicate critical results to authorized personnel, and chart reports as needed.
Perform ten-lead and pediatric EKGs where required by location; communicate critical results to authorized personnel at legacy Rockford locations.
Perform temperature checks and clean and check laboratory glassware.
Assist with supply inventory, ordering, receiving, stocking, and fulfilling supply requests.
Assist with orientation and training of new partners, provide ongoing customer service coaching and mentorship, assess competence, and provide performance-evaluation input.
Collaborate with the supervisor on staffing and skill mix; evaluate new products and document evaluations when required.
Serve as a phlebotomy resource, take ownership of the department, identify improvement opportunities, make suggestions, and resolve issues.