Phlebotomy Tech

Emory Healthcare • Atlanta, GA

13h • $19 - $22 • Onsite

About The Position

The Phlebotomy Tech is responsible for collecting, labeling, and transporting patient specimens for testing in a timely manner, including routine and advanced venipuncture. This role upholds the organization's values by providing exemplary customer service throughout the pre-analytical and analytical processes. The technician may initiate intervention on unacceptable specimens and adheres to strict protocol regarding patient identification, ensuring each patient is positively identified before any specimen collection. They collect patient blood samples by performing venipunctures as ordered and within the prescribed time-frame, following strict medical protocol. Processing of all emergency orders (STATS and Timed Studies) within the required timeframe, accurate labeling of specimens, and operation of departmental computer programs for order activation, management, and troubleshooting are key duties. The role involves reconciling outstanding test orders, practicing universal precautions, barrier protection, and infection control. Maintaining adequate stock of commonly used supplies, performing preventive maintenance on equipment, and taking prompt action to resolve issues with specimen registration, collection, or processing are also required. The Phlebotomy Tech may perform specimen processing procedures, assume coordinator responsibilities in the absence of supervisory staff, and identify, understand, and document issues, escalating to supervision when appropriate. Basic clerical duties, assisting in training new staff or students, and participating in quality improvement activities are part of the role. Professional development is supported through supervisor collaboration and attendance at educational in-services and training classes for necessary computer systems. Additional duties as required are also part of the scope. For Clinic-Based roles, responsibilities may include reviewing test requisitions, ordering tests appropriately, following up on incomplete information, and providing instructions to patients and outreach clients regarding non-blood specimen collections. Maintaining standing order files and scheduling lab appointments may also be involved, along with preparing and triaging specimens to the proper testing facility and obtaining waivers for Medicare coverage. For Hospital-Based roles, maintaining and utilizing computerized WOW carts, adhering to patient isolation procedures, maintaining phone availability for emergent collections, and interacting with clinical staff to maintain computerized records and resolve outstanding specimen/collection issues are expected.

Requirements

• High school diploma or equivalent.
• Basic computer skills with ability to type minimum 35 words per minute required for Clinic based positions and preferred for Hospital based.
• Basic medical terminology and customer service skills expected.

Nice To Haves

• 2 years relevant phlebotomy experience
• Phlebotomy certificate preferred
• Basic computer skills with ability to type minimum 35 words per minute preferred for Hospital based positions

Responsibilities

• Collects, labels, and transports patient specimens for testing in a timely manner including routine and advanced venipuncture.
• Upholds the values of the organization including providing and demonstrating exemplary customer service skills throughout the preanalytical and analytical processes.
• May initiate intervention on unacceptable specimens.
• Adheres to strict protocol regarding patient identification; ensures that each patient is positively identified prior to any specimen collection.
• Collects patient blood samples by performing venipunctures as ordered and within the prescribed time-frame following strict medical protocol.
• Processes all emergency orders (STATS and Timed Studies) within the required time frame.
• Labels each specimen accurately according to established laboratory procedures prior to processing or transport.
• Operates departmental computer programs to activate orders, performs order management through test consolidation or cancellation as authorized, orders laboratory tests, enters comments and performs troubleshooting as necessary.
• Reconciles outstanding test orders that have not been resolved through standard operating procedures.
• Practices universal precautions, barrier protection methods, and infection control.
• Maintains the stock of commonly used supplies, performing routine inspections of stock levels and reviews expiration dates to ensure adequate availability.
• Performs preventive maintenance on equipment.
• Takes prompt action to resolve any problem with the registration, collection or processing of all specimens including referral specimens using available test catalog or reference materials.
• May perform specimen processing procedures as required.
• May assume coordinator responsibilities in the absence of supervisory staff.
• Identifies, understands, and documents issues, problems, and opportunities and escalating to supervisory when appropriate.
• Performs basic clerical duties as needed.
• May assist in training new staff or students in blood collection and/ or specimen processing as directed.
• Participates in quality improvement activities.
• Works with supervisor to formulate plan for professional development.
• Attends educational in-services and training classes for various computer systems necessary for patient registration and referral testing.
• Performs other duties as required.
• Clinic Based: May review test requisitions and order tests appropriately following up on all tests with incomplete information or questionable test orders.
• Provides patients and outreach clients instruction as necessary regarding non-blood specimen collections.
• May maintain standing order files and schedule/ arrive lab appointments.
• Prepares and triages specimens to the proper testing facility.
• Obtains waivers for Medicare coverage when applicable.
• Hospital Based: Maintain and utilize computerized WOW carts insuring adequately charged and operational.
• Adheres to patient isolation procedures as required to ensure a safe work environment.
• Must maintain phone availability for emergent collections.
• Interacts with clinical staff on unit to maintain computerized records, resolve, and troubleshoots outstanding specimen/collections.

Benefits

• Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
• Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED