Phlebotomy Team Lead

LabcorpMaplewood, NJ
$18 - $25Onsite

About The Position

Labcorp is seeking a Phlebotomy Team Leader to join their team in Maplewood, NJ. Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. They leverage advanced technologies, intelligent digital solutions, and data-driven innovation to enhance operations and deliver greater value to customers and patients. The role involves performing phlebotomy duties, assisting in the supervision of phlebotomists, conducting site inspections, providing training, managing patient flow, addressing customer service issues, and promoting teamwork. The company emphasizes a passion for helping people live happy and healthy lives and offers opportunities for continuous growth.

Requirements

  • High school diploma or GED or equivalent
  • 3 years or more of experience as a phlebotomist
  • In depth knowledge of phlebotomy duties, responsibilities and techniques
  • Proven track record in providing exceptional customer service
  • Strong communication skills; both written and verbal
  • Ability to work independently or in a team environment
  • Comfortably working under minimal supervision
  • Reliable transportation and clean driving record if applicable

Nice To Haves

  • 5 years or more of phlebotomy experience
  • 3 years or more of experience as a people leader
  • Phlebotomy certification or completed training program from an accredited agency (in lieu of work experience)

Responsibilities

  • Provide coverage and travel to various sites to perform phlebotomy job duties
  • Assist in the supervision of a team of phlebotomists covering multiple Patient Service Centers & client sites
  • Observe new employee performance and report observations to the supervisor
  • Perform site inspections on a regular basis and accurately report all findings
  • Provide continuous training to phlebotomy staff as directed
  • Complete new hire and annual competency assessments when necessary
  • Manage and monitor patient flow, wait times, inventory levels and information logs
  • Address any customer service related issues in a prompt and respectful manner
  • Review daily/weekly schedule with supervisor and making schedule adjustments as needed
  • Promote team work, cohesiveness and effective communication among coworkers
  • Perform all duties of a phlebotomist and site coordinator as needed

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • STD/LTD
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan
  • PST Incentive Plan (quarterly bonus based on performance metrics)
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