About The Position

The Phlebotomy Support Technician collects and processes blood and other specimens as directed. The technician confirms patient identification, collects specimens in appropriate tubes using venipuncture or capillary techniques, and accurately labels specimens to support reliable patient results. The role also processes specimens for subsequent testing, accessions orders, updates information, and makes order corrections as needed. The posting describes two levels. Phlebotomy Support Tech I requires a high school diploma or equivalent and no prior experience; six months of phlebotomy experience or one year of related experience is preferred. Phlebotomy Support Tech II requires a high school diploma or equivalent, at least three months of phlebotomy experience in a laboratory setting, and current certification as a Phlebotomy Technician or Medical Laboratory Assistant from a nationally recognized laboratory certifying agency. Tech II certification renewals may be submitted within 30 days after certificate expiration if renewal application is documented. This position is based at Cox North in Springfield, Missouri, in Laboratory North. The schedule is 24 hours per week, with a stated shift of 11 p.m. to 7:30 a.m.

Requirements

  • High school diploma or equivalent.
  • For Phlebotomy Support Tech II: at least 3 months of phlebotomy experience in a laboratory setting.
  • For Phlebotomy Support Tech II: certification as a Phlebotomy Technician or Medical Laboratory Assistant from a nationally recognized laboratory certifying agency.
  • For Phlebotomy Support Tech II, provide updated certification within 30 days after certificate expiration when documentation shows that certification renewal has been applied for.
  • For Phlebotomy Support Tech I: no experience required.
  • For Phlebotomy Support Tech I: strong analytical and problem-solving skills.
  • For Phlebotomy Support Tech I: ability to communicate effectively with different levels of management, with clear verbal and written communication.
  • Ability to work independently and collaboratively in teams.
  • Proficiency using computers and computer systems.
  • For Phlebotomy Support Tech I: excellent customer service, time management, interpersonal, presentation, organization, prioritizing, decision-making, and planning skills.

Nice To Haves

  • For Phlebotomy Support Tech II: 6 months of phlebotomy experience.
  • For Phlebotomy Support Tech I: 6 months of phlebotomy experience or 1 year of related experience.

Responsibilities

  • Collect blood and other specimens as directed.
  • Confirm patient identification before collection.
  • Collect specimens in appropriate tubes using venipuncture or capillary techniques.
  • Accurately label specimens to support accurate patient results.
  • Process specimens appropriately for subsequent testing.
  • Accession orders, update information, and make corrections to orders as needed.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Retirement plan with employer match
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