Phlebotomy Supervisor

Labcorp • Nashville, TN

21h • Onsite

About The Position

As a Phlebotomy Supervisor you will lead a team of Phlebotomists and directly impact the Patient/Client experience. You will manage and oversee all aspects of our LabCorp patient service centers and designated client locations. This role emphasizes your ability to lead, inspire, and develop others. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

Requirements

• High school diploma or equivalent
• 1 year or more of experience as a phlebotomist
• Must have a Valid Driver's License and clean driving record with reliable transportation
• Must be at least 21 years’ old
• In - depth knowledge of phlebotomy duties, respons ibilities and techniques
• Proven track record in providing exc eptional cu stomer service
• Strong com munication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortably working under minimal supervision
• Reliable transportation and clean driving record if applicable
• Able to pass a standardized color blindness test

Nice To Haves

• 2 years or more of experience as a phlebotomist
• 2 years or more of experience supervising or leading a team
• Phlebotomy certification or completed training

Responsibilities

• Supervise a team of ( 25 + ) p hlebotomists working in Patient Service Centers, hospitals and/or physician's offices
• Manage patient flow, wait times, and inventory levels and information logs
• Monitor monthly productivity and report any deviations as necessary
• Coordinate phlebotomists' schedules through resourceful and creative thinking
• Perform operational duties such as payroll, mon thly sch edules and performance appraisals
• Partner with Human Resources regarding employee relations issues and disci pli nary actions
• Hire and train phlebotomists to fill any open positions
• Communicate effectively to internal and external customer s inc luding patients, client office staff, sales team, logistics and senior management
• Provide exceptional customer service to all patients and clients
• Assist in the set-u p of n ew Patient Service Centers or Client Offices
• Provide resolution of any patient or client issues
• Perform, collect and prepare specim ens when needed
• Travel to additional sites as necessary

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED