Phlebotomy Manager, Inpatient | Laboratory Services | $83K–$120.5K

Purple Cow Recruiting•Boston, MA
•$83,000 - $120,500•Onsite

About The Position

Heartline Staffing is recruiting an Inpatient Phlebotomy Manager for a full-time laboratory leadership opportunity in Boston, Massachusetts. This position provides operational, clinical, quality, compliance, fiscal, and staff leadership within an inpatient laboratory environment. The Manager works in collaboration with laboratory medical and operational leadership to maintain high standards of testing quality, regulatory compliance, patient safety, staff performance, and laboratory operations.

Requirements

  • Bachelor's degree from an accredited college or university in Medical Technology or Clinical Laboratory Science, including successful completion of a supervised clinical internship in an approved hospital laboratory, OR a bachelor's degree in an applied science such as Chemistry, Biology, or Biochemistry REQUIRED
  • Minimum 3 years of clinical laboratory experience REQUIRED
  • In-depth familiarity with laboratory accreditation requirements, particularly The Joint Commission and College of American Pathologists REQUIRED
  • Strong organizational and interpersonal skills REQUIRED
  • Strong leadership capability appropriate for management of a laboratory area REQUIRED
  • In-depth scientific understanding of the assigned laboratory area REQUIRED
  • Ability to work on-site in Boston, MA REQUIRED
  • Ability to participate in required 24/7 call coverage REQUIRED
  • Ability to travel as required for the position REQUIRED
  • Must be authorized to work without employer visa sponsorship REQUIRED

Nice To Haves

  • Supervisory experience within a clinical laboratory
  • ASCP, NCA, or equivalent laboratory certification
  • Certification as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Technician, or applicable specialty certification

Responsibilities

  • Provide management oversight and leadership for laboratory operations within the assigned area.
  • Assume responsibility for laboratory staff performance and departmental operations.
  • Promote quality, compliance, patient safety, and employee safety throughout laboratory services.
  • Support departmental strategic planning and operational improvement initiatives.
  • Maintain a technically sound environment supporting quality laboratory services.
  • Evaluate equipment, methodologies, systems, and opportunities for service improvement.
  • Respond to operational concerns and customer feedback and implement corrective actions when needed.
  • Manage operating and staffing expenses.
  • Monitor overtime and departmental resource utilization.
  • Support capital budgeting and equipment planning.
  • Analyze billing codes and revenue-related processes.
  • Support laboratory revenue integrity, accurate charges, billing, and collections.
  • Prepare or support return-on-investment business analysis.
  • Maintain compliance with applicable laboratory regulatory and accreditation requirements.
  • Collect, analyze, review, and communicate quality and compliance data.
  • Support Quality Control and Quality Assurance activities.
  • Maintain current policies and procedures in accordance with applicable requirements.
  • Participate in quality-improvement initiatives and corrective-action processes.
  • Support laboratory safety and emergency-preparedness activities.
  • Provide technical guidance and problem resolution related to laboratory systems and processes.
  • Evaluate and implement methodologies and technology that enhance laboratory services.
  • Ensure laboratory equipment and instrumentation are appropriately maintained.
  • Support resolution of technical issues involving instrumentation, testing systems, backup systems, and system performance.
  • Support recruitment, candidate selection, onboarding, and orientation of laboratory personnel.
  • Provide ongoing staff feedback and annual performance evaluations.
  • Support competency assessment, staff development, and continuing education.
  • Manage employee performance and disciplinary processes in accordance with policy.
  • Promote employee engagement and effective communication across the laboratory team.
  • Coordinate staffing and cross-training with other managers and supervisors.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Retirement Benefits
  • Paid Time Off
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