Phlebotomist 1

Vanderbilt University Medical Center•Franklin, TN

1d•Onsite

About The Position

Vanderbilt University Medical Center (VUMC) is seeking a Phlebotomist to perform phlebotomy with minimal guidance. This role is responsible for accessioning specimens or patient tissue materials for testing, including packaging specimens or tissue materials to be sent out to referring laboratories. The Phlebotomist will work closely with laboratory staff, medical staff, and external customers, performing customer service functions such as telephone etiquette and basic troubleshooting. VUMC is committed to advancing health and wellness through patient care, education, and research, fostering an environment where everyone can thrive and their uniqueness is celebrated.

Requirements

High School Diploma or GED (Required)
Relevant Work Experience
Experience Level: Less than 1 year
Phlebotomy (Intermediate): Demonstrates mastery of phlebotomy in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering products and services using phlebotomy without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
Specimen Collection (Intermediate): Demonstrates mastery of specimen collection in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering specimen collection services without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
Quality Assurance (Novice): Has provided continuous analysis and evaluation of assignment work processes, constantly striving for improvement in the way tasks and activities are accomplished by questioning their value to the process and contributing creative solutions. Has participated in the process of establishing, communicating and monitoring standards for quality and excellence. Demonstrates the ability to actually work on and improve a current business process, product or service.
Equipment Maintenance (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate the ability to maintain equipment, products, or systems in practical applications of moderate difficulty. Assures that parts inventory is sufficient.
Patient Assessment (Intermediate): Demonstrates mastery of patient assessments in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering results without requiring support and instruction from others. Able to train and educate by setting the example, giving instruction, providing leadership, and generally raising the level of performance of others while on the job.
Customer Service (Novice): Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.

Responsibilities

Performs patient check-in procedure and updates patient information as necessary in registration system.
When applicable, places generic manual orders and sends to Specimen Receiving or to the Patient Service Specialist for accessioning.
Instructs patients on proper collection of urine, stool, sputum and saliva specimens, and provides appropriate collection supplies.
Administers oral solutions for glucose tolerance testing according to established training and identifies the best method for retrieving blood samples and other specimens.
Explains blood draw procedures to patients, answers any questions about the process and assists patients, co-workers and internal customers as appropriate.
Verifies patient identification with two identifiers both before and after venipuncture, labeling tubes immediately following the venipuncture in front of the patient.
Maintains specimen integrity by using aseptic technique, following department procedures and obtains blood specimens by performing venipunctures and capillary sticks according to age specific guidelines.
Processes specimens to prepare them for laboratory testing, to include centrifuging and aliquoting of blood samples.
Packages and stores specimens appropriately for transport using guidance from lab test directories.
Takes responsibility for safety checks, supply management and assists with training.
Acts as a preceptor to students and new hires.
Performs other duties as assigned.