Phlebotomist (Fayetteville)

The Blood Connection•Fayetteville, NC

1d•Onsite

About The Position

At The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today! A Phlebotomist screens and collects whole blood from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in accordance to departmental SOPs and regulatory standards. This role continually observes the donor for potential problems and provides post-phlebotomy care for all donors. A Phlebotomist performs quality control according to SOP and completes required paperwork. This role must have excellent customer service skills and a presentable appearance. A Phlebotomist must be able to work varied hours including working some weekends. While not desirable and is avoided when possible, this role must be able to adapt to a work schedule that may change with less than 24 hours’ notice.

Requirements

High School Diploma or GED
Phlebotomy or related experience preferred, but will provide on the job training for acceptable candidates
Valid Driver’s License with no major infractions and dependable transportation
Excellent customer services skills
Ability to read, understand, and follow written and verbal instructions
Ability to follow SOP in a heavily FDA regulated environment
Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
Ability to work with all levels and in a diverse work environment
Ability to establish and maintain effective working relationships with staff, management, and peers

Responsibilities

Screens prospective donors through medical history, mini physical, and testing results
Performs the donor health history and physical assessment according to current standard operating procedures
Selects proper material for blood collection
Performs venipuncture on eligible donors
Strips, seals, and packs units for transport/storage
Administers post-phlebotomy care
Provides supportive care and documentation for donor reactions
Keeps donor area stocked with required materials/equipment needed to adequately screen and collect donors
Performs blood collection according to SOP, FDA regulations and AABB standards
Performs and documents quality control for designated blood collection equipment
Tags and reports defective equipment per SOP and if required, pulls defective equipment from service
When acting as team leader, ensures all associated paperwork is reviewed for completeness and accuracy
When acting as team leader, reports any disciplinary problems unable to resolve to appropriate manager
Works with recruitment team to make each drive a success
Greets each donor and/or donor contact in friendly, professional manner
Post collection, thanks each donor in appreciative manner
Provides environment throughout blood drive in which the donor and/or donor contacts feel comfortable and important
Maintains professional appearance and attitude at all times
Participates in company sponsored blood drives and other special events
Other duties as assigned or required