Phlebotomist (Clinical Lab Support Rep) - Nights

Children's National Hospital

13h • $21 - $41 • Onsite

About The Position

The Phlebotomist (Clinical Lab Support Rep) works within the Phlebotomy team in the Laboratory Department at Children’s National Hospital. The team provides specimen collection and support services in outpatient and inpatient settings, including outpatient services on the main hospital campus and venipuncture on patient care floors. The department also receives, labels, processes, and routes specimens to support diagnostic testing and patient care.

Under moderate supervision, the Clinical Lab Support Rep performs tasks according to established policies and procedures for the assigned section. The role provides patient services and administrative support in laboratory operations, interacting courteously with patients, parents, physicians, and staff. Responsibilities include collecting, receiving, and processing specimens; checking patient information; registering and scheduling patients; and performing related clerical duties. The position may also train employees and others in the duties described.

The listed schedule is 11:00 p.m. to 7:30 a.m., including weekends. The pay range is $20.91–$40.82. The position requires a high school diploma or GED and two years of related experience in an accredited clinical setting; two years of venipuncture experience is also required.

Requirements

• High school diploma or GED.
• Two years of related experience in an accredited clinical setting.
• Two years of venipuncture experience.
• Ability to perform the described patient-service, specimen-processing, phlebotomy, administrative, and laboratory-support duties.

Responsibilities

• Process specimens by centrifuging, aliquoting, sorting, and preparing them for specific test areas or storage.
• Coordinate specimen pickup and delivery within specified laboratory areas.
• Troubleshoot specimen-processing procedures and investigate improperly labeled specimens, requisition problems, and inadequate specimens.
• Perform order and result entry, create and release reference-lab batches, and specially handle or package send-out specimens.
• Schedule and register patients in the computer system as needed.
• Greet patients and parents courteously, check patients into the scheduling system, and update computer information.
• Review patient insurance information, collect demographic and insurance details, and check or correct facesheets.
• Verify insurance information, eligibility, coverage, preauthorization, and referral information before procedures; notify parents when referral forms or preauthorization are needed.
• Complete computer-aided online registration with a parent or guardian by telephone or in person.
• Answer phone inquiries, provide test results and general information, respond to specimen-requirement questions, and route technical questions to the appropriate area.
• Counsel parents or refer them to a manager or coordinator for financial information and guidance.
• Train employees, students, and others in the duties described when assigned.
• Enter patient information, test requests, cancellations, and additions in the computer order program; search for data and print or retrieve reports.
• Check test requisitions for completeness, request missing forms or documents, confirm ICD-9 codes, and contact referring physicians about questionable requests.
• Order tests in the laboratory information system, attach labels to requisitions, and place them in the appropriate location for specimen collection.
• Monitor and maintain required daily laboratory equipment records, maintain simple laboratory equipment, and notify a technician or technologist about unresolved problems.
• Order routine inventory and supplies; distribute forms, letters, mail, and laboratory results; maintain customer service desk files; and copy, fax, and distribute documents.
• Collect blood specimens by venipuncture and capillary method, and perform special procedures such as sweat chloride specimen collection and xylose administration.
• Conduct assigned routine laboratory tests, such as urine dipsticks, loading automated analyzers, and preparing slides for microscopic analysis.
• Set up simple bacterial or viral cultures and enter specific test results into the computer.

Benefits

• Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
• Paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.
• 401(k) plan.
• Healthcare and dependent care spending accounts.
• Employer-paid life, AD&D, and long-term disability coverage, with optional supplemental plans.
• Tuition assistance.
• Fitness resources.
• Employee assistance.
• Commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED