Lab Assistant - Phlebotomist - Richmond Health Source Shared Services

Bon Secours Mercy Health • Richmond, VA

3d • $17 - $26

About The Position

The Phlebotomist joins the Laboratory Department and draws blood samples from patients, prepares specimens for laboratory testing, and completes clerical duties to support efficient department operations. The role includes order entry, result lookup, report generation, and responding to internal and external calls in a friendly and helpful manner. The position requires travel to off-site locations.

Requirements

• High school degree or GED.
• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to engage professionally with staff and patients.
• Ability to travel to off-site locations.

Nice To Haves

• Phlebotomist certification is preferred but not required.
• One year of phlebotomy experience is preferred but not required.
• Customer service experience in a retail or service environment is preferred.

Responsibilities

• Greet patients and community members respectfully and provide excellent customer service.
• Collect specimens from patients according to established procedures and ensure they are properly processed.
• Accurately identify patients and match each patient’s identity to the correct service.
• Enter data and process specimens by labeling, centrifuging, splitting, and freezing them as requested by test orders.
• Perform departmental clerical duties, including checking inventory, stocking supplies, and answering phones as needed.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED