Phlebotomist (Downtown LA- Flex)

One Medical • Los Angeles, CA

16h • Hybrid

About The Position

One Medical is seeking a Phlebotomist, internally known as a Lab Services Specialist, to provide an exceptional patient experience and perform venipuncture and other clinical support services. This role reports to the Operations Manager and collaborates with providers and administrative assistants as an integral part of the patient's primary care team. The Phlebotomist will uphold high quality standards for specimen collection and processing while delivering a personalized and calming patient experience. A growth mindset is essential to navigate evolving healthcare technology and workflows, while providing best-in-class, human-centered care. The ideal candidate is a strong team player with innovative problem-solving skills, excellent specimen collection technique, tactful interpersonal skills, and an unwavering drive to help others.

Requirements

• An active phlebotomy certification to practice in CA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong written and verbal communication skills
• A High School Diploma or equivalent
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Nice To Haves

• Bilingual Spanish / English verbal and written communication skills is preferred
• Additional experience with remote teams a plus
• Experience with extended scope care including but not limited to non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs preferred

Responsibilities

• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and complete daily work

Benefits

• Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location.
• The total compensation package for this position may also include benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED