Phlebotomist

CSL Plasma•Lafayette, LA

23h

About The Position

The Phlebotomist is responsible for efficiently and effectively collecting plasma from donors by performing venipuncture, monitoring the pheresis process, and following Standard Operating Procedures (SOPs). The role includes donor setup, monitoring, and disconnect, as well as maintaining donor safety, product quality, and an efficient donation experience. The position performs and documents procedures in accordance with SOPs and FDA guidelines, monitors and troubleshoots equipment, responds to donor reactions and equipment alarms, and supports smooth donor flow. It also involves collecting samples, maintaining accurate electronic donor records, keeping the work area supplied and clean, and following health, safety, confidentiality, and OSHA requirements. The employee may be cross-trained in other areas and may perform other job-related duties as assigned. Overtime and extended hours are required to support center operational needs.

Requirements

High school diploma or equivalent.
Internal CSL employees must have successfully completed CSL Plasma DST training.
External candidates must have at least 6 months of experience as a phlebotomist.
Ability to complete routine forms and conduct routine oral communications.
Ability to understand, remember, and apply oral and/or written instructions.
Must be able to see and speak with customers and observe equipment operation.
Ability to stand and walk for extended periods, reach, bend, kneel, and perform tasks requiring a high level of manual dexterity.
Ability to occasionally lift and carry up to 25 pounds.
Ability to work in a fast-paced environment with frequent interruptions.
Ability to work overtime and extended hours to support center operational needs.
Must wear Personal Protective Equipment for specific tasks or in certain areas.
Bilingual skills may be required at the organization’s discretion.

Nice To Haves

One year of phlebotomy experience is preferable for external candidates.
At least twelve months of experience in a medical or health care environment, or an equivalent combination of education and experience, is preferred.

Responsibilities

Perform all aspects of the pheresis procedure and plasma collection, including donor setup, monitoring, and disconnect, in compliance with SOPs.
Perform donor venipuncture in compliance with SOPs and FDA guidelines.
Evaluate donor vein performance, make necessary corrections, and adjust the donation process to support efficiency, product quality, donor safety, and a positive donor experience.
May educate new donors about plasma-derived therapeutic products, screening, health tests, appointments, donation fees, center policies, nutrition, and other relevant information; answer donor questions accurately and professionally.
Monitor donors for reactions and assist with reactions or notify appropriate staff.
Use a Personal Digital Assistant (PDA) to record incidents during pheresis, including machine alerts and alarms, volume variances, and adverse donor events.
Perform calibrations and verify maintenance according to SOPs; respond to and resolve complex equipment alarms or donor issues.
Troubleshoot equipment failures, document incidents, and remove or replace equipment from service as needed.
Monitor donor flow on the donor floor and alert the Group Leader or Supervisor to flow issues.
Collect arm or whole blood samples from donors for testing.
Accurately record donor data in the electronic donor information management system according to SOPs.
Understand policies and procedures associated with hyperimmune programs at the center, if applicable.
Maintain a clean and efficient work environment and ensure operating supplies and forms are available.
Follow HSE and OSHA policies and procedures and promote safety in all actions.
Maintain confidentiality of personnel, donor, and center information.
May cross-train in other areas to meet business needs.
Perform other job-related duties as assigned.