Extra Help - Phlebotomist - Labs/Pathology Services (Rockford)

University of Illinois Chicago•Chicago, IL

2d•Onsite

About The Position

The Extra Help Phlebotomist in Labs/Pathology Services in Rockford screens patients of all ages and performs phlebotomy in inpatient and outpatient locations. The role verifies billing information, enters patient demographics and test requests, assesses workflow, and helps maintain adequate staffing to meet phlebotomy needs. It also includes patient preparation screening and instruction, specimen and test-order processing, answering inquiries about results, basic registration functions, and preparing specimens for transport to the laboratory. This temporary position is limited to 900 hours and is not eligible for benefits.

Requirements

High school diploma or equivalent.
One year (12 months) of work experience as a phlebotomist within the last five years.

Nice To Haves

Technician-level knowledge of laboratory areas, gained through an approved technician school or prior work experience.
Phlebotomy certification.
Computer skills, including computer language and typing.
Knowledge of special specimen handling for laboratory tests and basic chemical symbols.
Ability to identify laboratory areas such as Chemistry, Toxicology, and Microbiology.
Ability to learn more than 200 laboratory codes and 50 patient locations.
Understanding of laboratory workflow and ability to locate pending specimens quickly.
Knowledge of aseptic technique and correct procedures for using standard phlebotomy equipment.
Knowledge of, or ability to learn, age-specific psychosocial needs and nonverbal communication cues for patients of all ages.
Ability to assess parent cooperation when drawing a child and recognize when a compromised adult needs special kindness.
Knowledge of, or ability to learn, basic first aid and cardiopulmonary resuscitation (CPR).
Current, valid American Heart Association (AHA) Basic Life Support CPR Certification.
Knowledge of correct procedures for handling potentially infectious specimens to prevent contamination.
Ability to maintain expendable-supply inventory and notify a supervisor or order replacements before supplies run out.
Kind and caring approach to patients of all ages, including reassuring patients who are fearful.
Professional approach when working with the public and medical personnel at all levels.
Ability to converse in Spanish to facilitate communication with Hispanic patients served by the hospital and clinics.

Responsibilities

Perform phlebotomy on patients of all ages in various inpatient or outpatient locations.
Prioritize and organize work to meet turnaround-time requirements for patient care areas.
Greet patients and screen whether they are prepared for requested tests, including fasting or special-diet requirements; provide instructions and make return appointments when needed.
Answer calls about test results, retrieve and report results by phone, and trace results that have not been posted.
Determine whether specimens and specimen requests are complete.
Release orders, enter manual paper orders, and cancel or credit tests using computer procedures.
Perform basic front desk functions, including appointment check-in, registration, and billing-information verification when needed.
Escalate problems to a Supervisor or Manager as needed.
Process patient specimens for appropriate transport and delivery to the laboratory.
Stock drawing areas and help monitor expendable supplies.
Perform other assigned and related duties and participate in special projects.