Phlebotomist (Bilingual – English/Spanish)

CSL•Springdale, AR

13d•Onsite

About The Position

Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs). CSL Plasma operates one of the world’s largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries.

Requirements

High school diploma or equivalent required.
Internal CSL Employees Applicants must have successfully completed the CSL Plasma DST training.
External candidates must have a minimum of 6 months’ experience as a phlebotomist; one year of experience is preferable.
Minimum twelve (12) months of experience in a medical or health care environment preferred, or equivalent combination of education and experience.
Ability to complete routine forms or conduct routine oral communications
Ability to understand, remember and apply oral and/or written instructions
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs

Nice To Haves

Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

Responsibilities

Performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect, in compliance with SOPs.
Performs venipuncture on donors to begin pheresis process, in compliance with SOPs and Food & Drug Administration (FDA) guidelines.
Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
Performs calibrations and verifies that maintenance has been performed as outlined in the SOPs. Responds to and resolves complex equipment alarms or donor issues.
Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues.
Collects arm samples or whole blood samples from donors for testing.
Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
Understands the policies and procedures associated with hyper immune programs at the center if applicable.
Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
Maintains confidentiality of all personnel, donor and center information.
May be cross-trained in other areas to meet the needs of the business.
Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
Perform other job-related duties as assigned.