Phlebotomist - Floater

the Client•Columbia, MO

12h•Onsite

About The Position

The Patient Services Representative III – Floater (PSR III) represents the company to patients and collects quality blood samples for laboratory testing. The role prepares specimens for testing according to established practices and procedures, explains procedures to patients, and draws blood skillfully, safely, and accurately while building patient trust and confidence. The position requires attention to process excellence, confidentiality, and accurate handling of patient information. Under the direction of the area supervisor, the PSR III performs daily activities accurately and on time, maintains a safe and professional environment, and completes forensic and clinical specimen collection and processing. The role includes verifying patient demographic information and initials and obtaining the patient’s signature after venipuncture to confirm that tubes were labeled in the patient’s presence and bear the correct name. The employee maintains required records and documentation and promotes a positive image to patients, clients, employees, and the public. The floater may be assigned to a doctor’s office or patient service center according to business needs. Travel and flexible hours are required to cover multiple locations, including Patient Service Center and In-Office Phlebotomy locations, sometimes with minimal notice. Training locations may vary depending on trainer availability. Weekend, holiday, on-call, and overtime availability is required based on staffing needs.

Requirements

High school diploma or equivalent.
Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Availability and flexibility based on staffing needs, including weekends, holidays, on-call work, and overtime.
Commitment to company policies and procedures, including the dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Ability to make decisions based on established procedures and exercise good judgment.
Reliable transportation, a valid driver license, and a clean driving record, if applicable.
Ability to travel and work flexible hours across multiple locations, including with minimal notice.
Ability to handle multiple priorities in a high-volume setting.
Superior customer focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to embrace change; and knowledge of the business.
MO state credentials/licenses required.
Applicants must be authorized to work for any U.S. employer; visa sponsorship or transfer is not available.

Nice To Haves

Medical assistant or paramedic training.
Phlebotomy certification; required in California, Nevada, and Washington.
At least two years of experience in a Patient Service Center environment.
Customer service experience in a retail or service environment.
Keyboard and data-entry experience.

Responsibilities

Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain a safe and professional environment.
Collect and process forensic and clinical specimens according to established practices and procedures.
Verify patient demographic information and initials, and obtain the patient’s signature after venipuncture to confirm tubes were labeled in the patient’s presence with the correct name.
Maintain required records and documentation.
Promote a positive image to patients, clients, employees, and the public.
Travel between locations and cover Patient Service Center and In-Office Phlebotomy locations as needed.