Phlebotomist (Evergreen)

CSL Plasma•Spokane Valley, WA

About The Position

The Phlebotomist is responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process, and following Standard Operating Procedures (SOPs). The role carries out all aspects of pheresis and plasma collection, including donor setup, monitoring, and disconnect, in compliance with SOPs and applicable FDA guidelines. The Phlebotomist evaluates donor vein performance, makes necessary corrections, supports donor safety, and helps ensure an efficient and positive donation experience. The position may include educating new donors about plasma-derived therapeutic products, screening procedures, health tests, appointments, donation fees, center policies, nutrition, and other relevant information. The Phlebotomist responds to donor questions and reactions, records incidents using a Personal Digital Assistant (PDA), performs required calibrations and maintenance checks, troubleshoots equipment, and documents or removes faulty equipment from service. The role also monitors donor flow, collects samples for testing, accurately records donor information, and maintains a clean, adequately supplied work environment while following HSE and OSHA policies and protecting confidential information. Cross-training and bilingual skills may be required based on business needs. Other related duties may be assigned. CSL Plasma operates nearly 330 donation centers in the U.S. and Europe. It is a subsidiary of CSL, a global biopharmaceutical company headquartered in Melbourne, Australia, with more than 29,000 employees. Plasma collected at CSL Plasma facilities is used by CSL to manufacture plasma-derived therapies. The expected hiring pay range is $18.68–$22.10 per hour; individual pay within the range depends on qualifications and other relevant factors. Benefits information is available at the company’s benefits website. CSL describes inclusion and belonging as central to its mission and is an Equal Opportunity Employer.

Requirements

High school diploma or equivalent.
For California centers, persons performing automated plasmapheresis procedures must be state-certified as a Certified Phlebotomy Technician I or be a currently registered nurse in California.

Nice To Haves

At least 12 months of experience in a medical or health care environment, or an equivalent combination of education and experience, is preferred.
Bilingual skills may be required at the organization’s discretion to meet business needs.

Responsibilities

Perform venipuncture and collect plasma from donors while following SOPs and FDA guidelines.
Complete pheresis procedures, including donor setup, monitoring, and disconnect.
Evaluate donor vein performance, make corrections as needed, and support efficient donation, product quality, and donor safety.
Educate new donors when needed and answer questions about screening, health tests, appointments, fees, policies, nutrition, and related topics.
Monitor donors for reactions and assist with reactions or notify appropriate staff.
Use a Personal Digital Assistant (PDA) to document pheresis incidents, including machine alerts and alarms, volume variances, and donor adverse events.
Perform equipment calibrations and verify required maintenance; respond to complex equipment alarms and donor issues.
Troubleshoot equipment failures, document incidents, and remove or replace equipment from service as appropriate.
Monitor donor flow and alert the Group Leader or Supervisor to donor flow issues.
Collect arm or whole blood samples from donors for testing.
Accurately record donor data in the electronic donor information management system.
Understand policies and procedures associated with hyper immune programs at the center, if applicable.
Maintain a clean and efficient work environment and ensure operating supplies and forms are available.
Follow HSE and OSHA policies and procedures and promote safety.
Maintain confidentiality of personnel, donor, and center information.
Cross-train in other areas as needed to meet business needs.
Perform other job-related duties as assigned.