About The Position

Carter BloodCare is expanding its dynamic team of Phlebotomists and is looking for individuals passionate about helping others, committed to delivering the highest care and customer service to our donors, and willing to learn. This role is essential to the procurement process of safe and quality blood products. Opportunities are available on both Mobile Collections and Donor Center teams. Mobile Collections teams travel to different locations for blood drives, while Donor Center teams are located throughout North, Central, and East Texas, allowing for relationship building with regular donors.

Requirements

  • High school diploma or equivalent
  • Six months of general work experience OR comparable education in the medical field, such as an internship or externship.
  • Customer service experience
  • Ability to move about the work area to handle donors and access equipment, including standing, sitting, walking, stooping and working in confined spaces and narrow aisles.
  • Must be able to communicate with donors in order to obtain medical history and monitor the donor during donation.
  • Must be able to exchange accurate information in these situations.
  • Flexibility to work irregular shifts, long hours, and adapt to frequent schedule changes.
  • Exposed to potentially infectious blood and blood products on a daily basis.
  • Mental stress related to working difficult schedules, frequent overtime, long or unscheduled hours, and maintaining a positive customer focused attitude at all times, as well as mental stress associated with attaining goals and objectives and ability to meet deadlines.
  • Normal vision requirements include ability to see close and distant objects, adjust focus, distinguish colors, and judge distance.
  • Regularly exposed to cleaning chemicals, including bleach.

Nice To Haves

  • Prior healthcare or phlebotomy experience
  • Prior leadership experience
  • Bilingual (Spanish) skills
  • Motivated to become a designated van or CDL driver through company-sponsored programs

Responsibilities

  • Personally connect with donors, listen to their stories, and help them understand the impact of their donation.
  • Collaborate with teammates to create a friendly environment for volunteer donors.
  • Ensure blood collected meets regulatory requirements and can be safely transfused.
  • Work with the team to move, set up, and take down equipment at mobile blood drives.
  • Ascend and descend stairs/steps to enter and exit transport vehicles.
  • Stoop, kneel, crouch, or bend to set up blood collection equipment and access equipment during use.
  • Communicate with donors to obtain medical history and monitor them during donation.
  • Move and set up blood collection equipment/supplies weighing up to 25 pounds daily.
  • Partner carry all items over 25 pounds and up to 50 pounds (Donor Center) or up to 120 pounds (Mobile Collections).
  • Periodically assist donors experiencing a reaction.
  • Frequently load and unload vehicles, potentially pushing carts/dollies weighing up to approximately 250 pounds.
  • Perform functions in all types of weather conditions, including adverse weather.
  • Understand, remember, and apply oral and/or written instructions.
  • Apply common sense in performing the job.
  • Understand and follow basic instructions and guidelines.
  • Express or exchange ideas by communicating professionally through spoken word, email, text, or written report.
  • Quickly adapt to changing environments, including processes/procedures.
  • Work effectively in high-stress situations.

Benefits

  • Paid training
  • Competitive pay
  • Career growth
  • Generous paid time off (PTO) – accrual starts on the first day of employment
  • 401(k) with employer match contribution up to 6% after one year of employment
  • Paid holidays including two floating holidays
  • Group medical plan with pharmacy coverage
  • Dental and vision plans
  • 100% employer-paid life insurance
  • 100% employer-paid AD&D
  • 100% employer-paid employee assistance program (EAP)
  • Long-term & short-term disability plans
  • Flexible spending accounts (medical and dependent care)
  • Legal protection plan
  • Tuition reimbursement
  • Language Learning Opportunity Program
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