Phlebotomist - Inpatient, Part-Time, Nights

Northwestern Memorial Healthcare•Chicago, IL

16h•$20 - $27

About The Position

The Phlebotomist provides expert phlebotomy services while demonstrating excellent customer service and communication skills, working effectively as part of a patient-first team. The role is responsible for venipuncture collection and specimen processing, as well as order entry across multiple systems, verification of test-result receipt, retrieval of patient information, and laboratory reception and clerical functions. The Phlebotomist follows organizational policies, ethical standards, and applicable regulatory and accreditation requirements.

Requirements

High school diploma or equivalent.
Meet one of the following: phlebotomy certification through a nationally recognized organization; training from a phlebotomy school or medical institution; one or more years of phlebotomy experience in a healthcare setting; or CMA certification.

Nice To Haves

Experience performing phlebotomy on a broad range of patient types.
Experience processing and transferring laboratory specimens and handling a centrifuge.
Familiarity with medical EMR systems.
Knowledge of medical terminology.

Responsibilities

Perform phlebotomy and other laboratory specimen collections according to age-related standards and departmental policies, protocols, and procedures.
Use the AIDET model and promote patient safety to reduce the likelihood of healthcare errors.
Receive and review physician orders, confirm necessary information is present, and enter accurate laboratory test orders.
Communicate with patients and provide appropriate care after phlebotomy.
Process specimens promptly to preserve their stability and integrity, including labeling, centrifuging, aliquoting, freezing, and packaging for transport.
Review and record refrigerator temperatures and quality-control and quality-assurance records; document concerns, report them to maintenance, and communicate findings to a supervisor or manager.
Understand the operation and maintenance of pertinent equipment; follow up on outstanding manifest-log orders and communicate timed, completed, or uncompleted draws, charges, and results as appropriate.
Notify the laboratory and/or physician about specimen procurement problems.
Maintain a safe work environment, follow safe work practices and biohazard waste procedures, and ensure proper storage and timely pickup of biohazardous waste.
Perform laboratory clerical duties, including order entry, verification of test-result receipt, patient information retrieval, email and medical-record-system use, use of handheld and desktop devices, supply inventory management, filing, and equipment sanitation.
Use departmental resources efficiently and participate in cost-reduction and workflow-improvement efforts.
Meet continuing-education expectations and complete and sign off on competency assessments.
Demonstrate teamwork and interact with and assist others professionally.
Apply critical thinking, sound decision-making, and judgment to investigate and resolve challenging situations.
Comply with organizational policies regarding ethical business practices.
Perform other duties as assigned.