Phlebotomist - Paid Training! (Dayton, Oh)

VersitiDayton, OH
Onsite

About The Position

Versiti is seeking a Phlebotomist to perform phlebotomy collection of whole blood and apheresis products. This role involves interacting with donors and coordinators, providing excellent customer service to ensure a positive donation experience. The Phlebotomist is responsible for operating a mobile drive vehicle, loading/unloading supplies, and safely transporting mobile staff. This position plays an essential role in promoting a collaborative and respectful team culture, fostering an environment where donors and colleagues feel safe, valued, and respected.

Requirements

  • High School Diploma required
  • GED required
  • Less than 1 year job-related experience required
  • Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job.
  • Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals.
  • Must have basic mathematical aptitude and strong attention to detail.
  • Ability to apply judgment to written or oral instructions.
  • Ability to organize work to provide productive workflow.
  • Ability to provide a consistently positive donor experience through professional, empathetic donor-centric service.
  • Ability/desire to contribute to and uphold a positive team culture through respectful communication, behaviors, and collaboration required
  • Flexibility to work independently, with a team, and adaptability to changing organizational and donor needs.
  • Strong communication skills, including the ability to respectfully provide and receive feedback to/from peers/donors/leadership.
  • Ability to work evening, weekend, and holiday hours.
  • Ability to learn/utilize computer applications as required to perform duties.
  • DL NUMBER - Driver License, Valid and in State required
  • Cargo certification required

Nice To Haves

  • 1-3 years relevant people facing experience preferred

Responsibilities

  • Follows all DOT guidelines when operating full-size commercial van/Promaster, and safely transports staff, supplies, and equipment.
  • Loads/unloads supplies and performs set up at the mobile site, including technology systems and quality control.
  • Performs donor screening (collects donor histories), mini-physical, and phlebotomy.
  • Treats donors with customer service excellence, presenting a positive image.
  • Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate.
  • Provides a service-centric donor experience by interacting with donors respectfully, compassionately, and professionally.
  • May conduct automation (Alyx and/or Trima), including recognizing and responding to automation reactions.
  • Recruits and converts donors for automation.
  • Contributes to and upholds a positive team culture and employee experience by fostering teamwork, collaborating effectively, maintaining an encouraging environment, and by supporting coworkers through kind and respectful behaviors.
  • Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed.
  • May prepare/pack units for transport.
  • Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed.
  • Rebooks donors for future donation appointments.
  • May be subject to additional background checks as required by sponsor if asked to assist a mobile.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.
  • Understands and performs in accordance with all applicable regulatory and compliance requirements.
  • Complies with all standard operating policies and procedures.

Benefits

  • Medical
  • Dental
  • Vision Plans
  • Paid Time Off (PTO) and Holidays
  • Short- and Long-term disability
  • Life insurance
  • 7% match dollar for dollar 401(k)
  • Voluntary programs
  • Discount programs
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