Phlebotomist - Full Time, Days (Culver City) - 10336

Southern California Hospitals•Culver City, CA

3d•$27 - $37

About The Position

The Phlebotomist performs venipuncture for clinical or medical testing and transfusions. The role procures patient blood samples and labels them accurately to preserve specimen integrity for transport, processing, and preparation. It includes reviewing laboratory requisitions, performing quality reviews and troubleshooting, maintaining adequate supplies and inventory, and carrying out clerical duties such as data entry, recordkeeping, answering phones, and providing reports. The Phlebotomist also supports communication and customer relationships through computer and phone systems, providing patients and other customers with positive, professional, empathetic service. The position identifies patients, follows the required venipuncture procedures, collects and labels specimens according to medical requisitions, and ensures samples are handled and delivered according to laboratory protocols and turnaround-time requirements. It also processes send-out specimens, participates in process improvement, maintains HIPAA and regulatory compliance, handles calls and escalations, manages and delivers supplies, and delivers samples and laboratory reports as appropriate.

Requirements

California Certified Phlebotomy Technician.
Ability to read, write, and communicate effectively in English.
Customer service skills appropriate to the job.
Hospital Fire and Life Safety Card for Los Angeles City Employees only.

Nice To Haves

Experience with laboratory or hospital computer systems and software.
Applicable clinical laboratory work experience.
Bilingual skills to communicate effectively with patients and families.

Responsibilities

Identify patients and perform venipuncture using the correct procedure; collect and label specimens according to medical requisitions.
Print collection batches and labels accurately, follow infection-control standards, handle specimens properly, and deliver them to the laboratory promptly under laboratory protocol.
Process send-out specimens according to procedures and ensure timely processing and dispatch.
Participate in departmental process improvement.
Meet turnaround-time guidelines for STAT and routine tests.
Comply with HIPAA and applicable regulatory standards.
Provide compassionate, culturally responsive care to patients and their support systems.
Use thoughtful, caring behaviors when interacting with patients, families, physicians, and coworkers.
Receive and handle calls, document issues, and escalate matters to the Lead or Supervisor as appropriate.
Manage supplies, including inventory, ordering, receiving, and stocking.
Deliver laboratory supplies as appropriate.
Pick up and deliver laboratory samples and specimens to departments for testing as appropriate.
Print and deliver or fax laboratory reports in a timely manner.
Review laboratory requisitions, perform quality review and troubleshooting, maintain supplies and inventory, and perform clerical duties including data entry, recordkeeping, answering phones, and providing reports.