Park Ridge

Advocate Health and Hospitals Corporation•Park Ridge, IL

19h•Onsite

About The Position

The Phlebotomist position is a full-time role within the IL ACL Laboratories - Administration: Lab Ambulatory Services department. The role is based at the Nesset Pavilion near Advocate Lutheran General Hospital. The primary responsibilities include ensuring patient safety through positive identification, assessing patient reactions to specimen procurement, and performing venipuncture and collecting other specimens from patients of all age groups according to established protocols. The phlebotomist will also be responsible for obtaining specimens according to priority, ensuring proper labeling and suitability for testing, resolving specimen identification issues, and performing limited testing under CLIA guidelines. Additional duties include answering phones, assisting with inventory, supporting billing functions, processing specimens for testing, ordering and verifying test requests, documenting information for quality assurance, running quality control checks, notifying providers of critical results, performing laboratory result entry, and conducting proficiency testing. The role also involves instructing employees and students in phlebotomy and related functions, and demonstrating the knowledge and skills necessary to provide age-appropriate patient care.

Requirements

High school diploma or equivalent
1 year phlebotomy experience preferred
Demonstrates knowledge and experience in phlebotomy or related laboratory function.
Basic computer skills including experience using computer software applications.
Keyboarding and typing skills.
Excellent verbal and written communication skills.
Good listening skills.
Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Responsibilities

Verifies positive patient identification to ensure patient safety.
Assesses patient reactions to specimen procurement.
Performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol.
Obtains medical assistance when judged necessary.
Obtains specimens according to priority and scheduled draw times.
Ensures completion of specimen collection functions according to protocol.
Ensures that specimens are properly labeled and suitable for testing.
Resolves specimen identification and/or requisition problems and clarifies requests.
Performs limited testing under Clinical Laboratory Improvement Amendments (CLIA), 1988 guidelines according to established policies and procedures.
Answers and screens telephone calls.
Assists with inventory and maintains supplies and/or equipment.
Provides assistance in support of Billing and other business functions.
Accepts specimens from a variety of internal and external customers.
Receives and sorts specimens.
Packages and tracks specimens for transport.
Processes specimens for testing, including aliquoting, pre-analytical steps, and loading instruments, while maintaining proper specimen identification.
Responds to additional specimen procurement requests via pager or other means.
Orders and verifies test requests.
Documents appropriate information for quality assurance/improvement according to established protocol.
Runs quality control checks.
Takes appropriate action to notify providers of stat, critical and other abnormal results as defined by policy and procedure.
Performs laboratory result entry in the computer system.
Performs internal and external proficiency testing in the same manner as patient samples.
Reviews various pending and management reports.
Generates and distributes reports.
Instructs employees and students in phlebotomy, data entry and specimen processing functions.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.