Phlebotomist- Part Time 20 Hours- Milford Phlebotomy location

Covenant Health • Nashua, NH

10d • Onsite

About The Position

Incumbent collects human clinical specimens using established, approved laboratory methods, in a safe and efficient manner. Methods employed may include venipuncture, capillary puncture, and collection of swabs for detection of microorganisms. Supports and promotes the mission and values of Covenant Health Ministry. Established patient identification protocols are followed consistently. Inpatients are identified by their wristbands, with no errors. Outpatients, including residents of assisted living facilities, are identified by having patient verbally spell complete name, confirm state and date of birth. Interprets laboratory orders from clinical provider staff and enters orders into hospital computer systems. Clinical Collect device is used appropriately in both inpatient and outpatient settings. Outpatient specimens are collected based on the requisition (not label). Compare requisition to Clinical Collect to verify all information. Correctly selects existing patient file from a search list 100% of time. Quality Assurance review of all orders for accuracy is done before drawing the patient’s blood to ensure tests are crossing the interface and not missed. Duties may include registering patients in the hospital admission and billing systems, verifying insurance coverage, placing physician orders into the order entry system, verifying information for medical coding and billing, and resolving client concerns and inquiries. May register patients for non-lab departments, such as Diagnostic Imaging (to include X-ray, Ultrasound, Bone Density and Mammogram) and Milford Urgent Care. Performs minor specimen processing tasks which may include centrifugation of specimens, separation of serum/plasma and specimen preservation. Interacts with patients, physicians, and hospital staff members in a professional manner. Periodically, phlebotomists will be required to collect and process blood samples for legal blood alcohol testing when requested by law enforcement. Performs clerical duties as needed to create, maintain, and communicate patient data to health care providers. All specimens are labeled and initialed according to established policies. Ask patients to verify labeled specimens. Specimens accepted from patients or healthcare providers are verified for proper labeling and specimen integrity prior to allowing the individual to leave. Understands specimen requirements and venipuncture techniques applicable to all age groups. Familiar with and competent in using all types of specimen collection equipment. Organizes / prioritizes test requisitions to ensure timely collection of specimens. Obtains STAT specimens within 15 minutes of request. Collects appropriate specimen type and amount, according to established policy, to ensure specimens are suitable for accurate testing. Research specimen requirements when needed. Performs capillary puncture according to established procedures. Understands and follows special collection protocols, such as collecting blood cultures, timed specimens, tolerance tests, throat cultures, nasal swabs and breath tests. Productivity standards are consistently met: An average of 6 to 8 minutes for one inpatient; 5-7 minutes for each outpatient. Handles collected specimens to ensure they are delivered for optimum laboratory processing. Uses pneumatic tube appropriately. STAT specimens sent to lab immediately Repeat venipuncture attempts are minimized and conducted according to policy. Checks the collection lists and computer to consolidate requests and verify patient has/has not been recently drawn. Monitors wait list regularly to achieve low patient wait times and help meet patient satisfaction goals. Uses routine scheduled collection times to optimize patient flow. Recognizes, reports, and seeks appropriate intervention for signs and symptoms of complication or significant change in patient status (e.g., fainting, nausea, etc.). Provides patient education as needed including instructions for pre-collection preparation, specimen collection, and specimen labeling Performs administrative and clerical tasks such as registering patients, ordering tests, maintaining patient records in a filing system, filing important records, retrieving data, and sending reports to physicians via phone, mail, fax, or computer. Operates hospital and laboratory information systems effectively to enter and retrieve patient data. Performs basic patient reception and specimen processing duties to include registration, ordering of tests, test add-ons, centrifuging, poring off specimens (aliquoting), and preserving specimen appropriately. Registers patients accurately in the hospital information system by obtaining and verifying all required demographic and insurance information. Orders laboratory tests in HIS and LIS with utmost accuracy. Able to make corrections when errors occur. Identifies and effectively resolves specimen collection problems. Rejects improperly collected samples when appropriate. Documents follow-up for patient recalls. Ensures patient consent has been obtained, Medicare Secondary Payor questionnaires and Advanced Beneficiary Notices are completed as necessary. Performs phlebotomies at sites remote from the main hospital, including clinic collection stations, physician offices, nursing homes, business clients and health fairs. Assists in training new phlebotomists, students, and clinic office staff as needed. Acts as a resource in obtaining difficult venipunctures and answering technical phlebotomy questions. Other duties as consistent with this role.

Requirements

• Knowledge of medical terminology.
• Familiarity with clinical laboratory policies and procedures related to specimen collection, handling, and processing.
• Ability to enter and retrieve data from hospital and laboratory information systems.
• Excellent communication skills for interaction with the public and medical/nursing personnel.
• Ability to handle multiple priorities.
• Ability to manage stress effectively.
• Must possess the physical and mental abilities to perform tasks involving sitting, standing, walking, bending, stooping, and reaching.
• Ability to perform all essential functions of this position with reasonable accommodation if disabled.

Nice To Haves

• National certification (ASCP or equivalent) in Phlebotomy.
• 6 months experience in phlebotomy.
• Training in an approved school or program of phlebotomy.
• High School Diploma or GED.
• An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Responsibilities

• Collects human clinical specimens using established, approved laboratory methods, including venipuncture, capillary puncture, and collection of swabs.
• Follows established patient identification protocols, including verifying wristbands for inpatients and verbal confirmation for outpatients.
• Interprets laboratory orders and enters them into hospital computer systems.
• Uses the Clinical Collect device appropriately in inpatient and outpatient settings.
• Verifies requisitions against Clinical Collect to ensure accuracy.
• Selects existing patient files from a search list with 100% accuracy.
• Performs Quality Assurance review of all orders before drawing blood.
• May register patients in admission and billing systems, verify insurance coverage, place physician orders, verify information for medical coding and billing, and resolve client concerns.
• May register patients for non-lab departments like Diagnostic Imaging and Milford Urgent Care.
• Performs minor specimen processing tasks such as centrifugation, serum/plasma separation, and specimen preservation.
• Interacts with patients, physicians, and hospital staff in a professional manner.
• Collects and processes blood samples for legal blood alcohol testing when requested by law enforcement.
• Performs clerical duties to create, maintain, and communicate patient data.
• Labels and initials all specimens according to established policies and asks patients to verify labeled specimens.
• Verifies proper labeling and specimen integrity for all accepted specimens.
• Understands specimen requirements and venipuncture techniques for all age groups.
• Competent in using all types of specimen collection equipment.
• Organizes and prioritizes test requisitions for timely specimen collection.
• Obtains STAT specimens within 15 minutes of request.
• Collects appropriate specimen type and amount according to policy.
• Researches specimen requirements when needed.
• Performs capillary puncture according to established procedures.
• Follows special collection protocols for blood cultures, timed specimens, tolerance tests, throat cultures, nasal swabs, and breath tests.
• Meets productivity standards (average of 6-8 minutes for inpatient, 5-7 minutes for outpatient).
• Handles collected specimens for optimum laboratory processing.
• Uses pneumatic tube appropriately for specimen transport.
• Minimizes repeat venipuncture attempts according to policy.
• Checks collection lists and computer to consolidate requests and verify recent draws.
• Monitors wait list to achieve low patient wait times and meet patient satisfaction goals.
• Uses routine scheduled collection times to optimize patient flow.
• Recognizes, reports, and seeks intervention for signs of patient complications.
• Provides patient education on pre-collection preparation, specimen collection, and labeling.
• Performs administrative and clerical tasks including registration, ordering tests, maintaining patient records, filing, retrieving data, and sending reports.
• Operates hospital and laboratory information systems effectively.
• Performs basic patient reception and specimen processing duties.
• Accurately registers patients in the hospital information system.
• Orders laboratory tests in HIS and LIS with utmost accuracy and makes corrections when errors occur.
• Identifies and resolves specimen collection problems.
• Rejects improperly collected samples when appropriate.
• Documents follow-up for patient recalls.
• Ensures patient consent, Medicare Secondary Payor questionnaires, and Advanced Beneficiary Notices are completed as necessary.
• Performs phlebotomies at remote sites including clinic collection stations, physician offices, nursing homes, business clients, and health fairs.
• Assists in training new phlebotomists, students, and clinic office staff.
• Acts as a resource for difficult venipunctures and technical phlebotomy questions.

Benefits

• Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED