Phlebotomist/Specimen Processor II

Ellis Medicine•Schenectady, NY

2d•Onsite

About The Position

Under the direction and supervision of the Phlebotomy Supervisor, the Phlebotomist performs blood specimen collection, both venous and capillary procedures on inpatients, outpatients, nursing homes, EKGs and will be responsible for identifying, processing, and distributing all laboratory specimens according to laboratory standards. Performs specimen processing, registration and prepares all specimens for transport. Adheres to all relevant health and safety standards while ensuring optimal quality and quantity of specimen samples collected.

Requirements

2 years in a patient care role with previous phlebotomy/ processing experience
Cross-trained in all areas of the lab (Fast Track, Triage and Client Service)
Participates in peer interviewing process
Previous customer service experience required
Must have experience with problem solving
Knowledge of medical terminology required
Must have no disciplinary infractions in the last 12 months or must have performance evaluation or (90 day probationary) evaluation
Must attend EKG courses at Ellis to become certified
Learn and able to draw Nursing Homes
Must have a valid NY State Driver’s License
Learn and be able to draw Outpatient
Well versed in Processing and Registration
Successful completion of an acceptable two-part formal structured phlebotomy program within the last five years. This two-part program, to be arranged by the program director, must consist of: 40 clock hours of classroom training, including anatomy and physiology of the circulatory system, specimen collection (including venipuncture and skin punctures), specimen processing and handling, and laboratory operations (e.g. safety, quality control, etc.), 100 clock hours of clinical training and orientation in an acceptable laboratory with a minimum performance of 100 successful unaided venipunctures.
ASCP or approved National Phlebotomy Certification
Able to serve the needs of patients ages neonatal to geriatric
Able to deal with all types of customers/patients in a pleasant, professional manner
Able to handle numerous tasks simultaneously
Must have excellent organizational skills
Should be able to push/pull, lift/move 35 lb., be able to perform moderately difficult manual manipulations such as using a keyboard, writing, and filing for extended periods of time, must be able to perform tasks which require hand-eye coordination such as data entry, typing and using photo copiers.
Mobility requirements may include the ability to be stationary at a workstation for a prolonged period of time in addition to being able to squat or be mobile for a reasonable length of time and distance.
Communication requirements include the ability to comprehend the spoken English language in addition to being able to communicate and read the English language.

Nice To Haves

Some knowledge of LIS preferred

Responsibilities

Perform verification of inpatient and outpatient laboratory specimens by using Proper Patient ID
Adheres to infection control, safety, fire and disaster policies and procedures
Reports all bruising or injury inflicted during phlebotomy procedures to Nursing
Adheres to all PPE procedures
Routinely performs supply checks and rotates inventory to avoid using expired product
Follows all policies for operating company leased vehicles
Adheres to hand hygiene policies
Deliver logged in specimens to various sections of the Laboratory
Signs for all specimens that are delivered to the Laboratory and follows specific protocol for each specimen type
Works directly with various departments and Medical Technologists for requested add on testing
Perform specimen preparation to include centrifuging, decanting and labeling
Monitors Phlebotomy Task List for Stat and Timed lab draws
Perform specimen preparation/processing to include batching specimens, centrifuging, splitting and freezing specimens required by test order
Performs efficiently in the Ellis Laboratory campus Traige and Fast Track Stations
Provide phlebotomy coverage to the Emergency Department and Emergent Care (ICU – Critical Care)
Perform verification of inpatient laboratory specimens
Process Laboratory Reference Miscellaneous testing specimens
Provides care within his/her job duties and responsibilities
Performs AIDET(Acknowledge, Introduce, Duration, Explanation and Thank You) with every patient encounter
Listen and respect the needs of the patient during their blood draw
Adheres to all Phlebotomy/Venipuncture polices and procedures
The Phlebotomist will be properly trained to perform Phlebotomy Services within the community to all contracted facilities
The Phlebotomist will perform blood specimen collection, both venous and capillary procedures on inpatient and outpatients.
The Phlebotomist will perform a 12-lead EKG with only with certification from the Cardiology Department
Responsible for answering calls from a high volume multi-line phone system
Performs short registration using Hospital Information Systems(HIS)
Responsible for completing all data entry requirements accurately - patient registration, entry of test order from requisition or pulling order from database and managing standing orders
Performs laboratory specimen processing as needed by utilizing Soarian Financials and Cerner LIS by registering patient specimen, placing an order, labeling specimen and delivering to the appropriate department
Provides customer service to all patients, hospital employees and clients/providers
Monitor laboratory “call back” list, reporting all STAT results to clients
Assists Clients with all issues or concerns to improve the service of the laboratory
Works directly with Distribution to complete supply orders for clients
Manages all requests for specimen pick up by coordinating with Courier services
Respects patient privacy, maintains confidentiality and displays non-judgmental behavior
Maintains open lines of communication professionally and respectfully
Answers phones with proper phone etiquette and communicate effectively with providers, families and colleagues
Phlebotmist must accept constructive feedback from co-workers and supervisors and responds by working to improve behaviors or performance if appropriate
The Phlebotomist will act as a mentor and resource for new employees, assisting with transition into new job assignments and the familiarity of established procedures
Supports and accepts hospital polices, decisions and changes
Reads all department and organizational communication in a timely manner
Completes all mandatory hospital and department based competencies within the required time frame