Phlebotomist/Registered Phlebotomist - Lab Clinical Lab - FT DAYS

Sky Lakes Medical Center•Klamath Falls, OR

1d•Onsite

About The Position

This position provides phlebotomy services for the hospital or off-site locations. The role involves performing venipunctures, heel punctures, and capillary sticks using specified techniques to ensure patient and employee safety, while maintaining specimen integrity for quality test results. Additionally, the role includes collecting other laboratory specimens as designated by procedure, triaging incoming specimens, accessioning, labeling, and distributing them appropriately. Data entry for specimen identification and accessioning, organizing workload, prioritizing orders, and troubleshooting order issues, specimen collections, and rejection protocols are also key functions. The professional is expected to maintain a professional appearance, wear identification badges, and actively contribute to keeping the facility and work area tidy. Customer service is paramount, involving prompt, courteous service to inpatients and outpatients, active listening, and seeking assistance when needed. Promoting patient safety goals by reporting errors and near misses, and following established protocols for patient identification, specimen collection, and labeling is essential. The role requires a commitment to team values, supporting colleagues, developing good working relationships, and contributing to problem-solving. Meeting attendance standards, following staffing policies, and demonstrating flexibility in scheduling are also expected. All activities must be conducted with the highest standards of professionalism and confidentiality, complying with applicable laws, regulations, policies, and procedures, and supporting the organization’s corporate integrity efforts.

Requirements

High School Diploma or General Education Diploma (G.E.D.)

Nice To Haves

Experience in patient care or a healthcare education/background.
Recent phlebotomy experience.
PBT (ASCP) certification or an equivalent.

Responsibilities

Provides phlebotomy services for the hospital or off-site locations.
Performs venipunctures, heel punctures and capillary sticks using specified techniques that ensures both patient and employee safety.
Maintains specimen integrity to ensure quality test results.
Collects other laboratory specimens as designated by procedure.
Triages incoming specimens, accessions, labels and distributes specimen appropriately.
Performs all data entry for specimen identification and accessioning.
Organizes workload and correctly prioritizes orders for collection giving proper urgency to STAT Runs outstanding reports to locate specimens.
Provide troubleshooting for order issues, specimen collections and rejection protocols.
Fills out appropriate specimen logs.
Wears I.D. badge while on the job.
Vocera badge is worn while working in the inpatient hospital setting.
Vocera badge is active, and employee is signed on during work hours.
Actively seeks to keep up appearance of the facility including own work area as well as public areas even if not part of regular duties.
Thanks customers for their support and business; demonstrates appreciation.
Provides prompt, courteous service to both inpatients and outpatients in a manner that promotes customer satisfaction.
Actively listens to the customer and follows through or seeks authorized personnel to assist.
All employees are responsible for patient safety.
Understand the importance of reporting errors and near misses to protect and improve patient care.
Follows established Red Rules for patient identification, specimen collection and labeling.
Exemplifies values, behavior and delivers quality patient care as stated in our handbook Employee Standards of Excellence.
Be supportive of fellow colleagues; develop good working relationships with all employees.
Contribute to problem solving activities within the department and the organization.
Consistently meets attendance standards and follows the department staffing policy.
Demonstrate a willingness to flex schedule to meet the needs of the department.
Conducts all activities with the highest standards of professionalism and confidentiality.
Comply with all applicable laws, regulations, policies and procedures.
Support the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable laws via the Compliance Hotline and cooperating fully with all investigations.
Assist in processing, answer phones, stocking, cleaning, and disinfecting the laboratory.
Performs other duties as assigned.