Phlebotomist Lead

Regional West Health Services•Scottsbluff, NE

About The Position

Regional West Medical Center is seeking an experienced and motivated Phlebotomist Lead to perform phlebotomy services while providing day-to-day leadership, guidance, and support for phlebotomy staff. The role helps ensure efficient department operations, maintain quality and safety standards, and support a positive patient experience through compassionate, patient-centered care. The Phlebotomist Lead coordinates staffing needs and workflow, performs venipunctures, capillary collections, and other specimen collection procedures, and serves as a resource for the team. The role monitors collection processes, supports best practices, resolves workflow challenges, and assists with staff training, competency validation, onboarding, and performance support. The position involves patient identification, specimen collection, accurate labeling and handling, and collaboration with laboratory personnel, nursing staff, providers, and department leadership. The Phlebotomist Lead also participates in quality improvement initiatives, addresses operational concerns, and helps maintain compliance with applicable laboratory regulations and organizational standards.

Requirements

High school diploma required.
Previous phlebotomy experience required.
Valid driver's license required.
Strong phlebotomy and specimen collection skills.
Ability to lead, train, and support team members.
Excellent communication and interpersonal skills.
Strong attention to detail and commitment to quality.
Ability to prioritize tasks and manage competing demands.
Effective problem-solving and decision-making abilities.
Commitment to patient-centered care, safety, and service excellence.

Nice To Haves

Hospital-based phlebotomy experience preferred.
Previous leadership, mentoring, training, or supervisory experience preferred.
Phlebotomy certification through ASCP or another recognized accrediting agency preferred.

Responsibilities

Review staffing needs and coordinate phlebotomy team workflow.
Perform venipunctures, capillary collections, and specimen collection procedures.
Serve as a resource for phlebotomy staff and provide day-to-day leadership, guidance, and support.
Monitor specimen collection processes and guide staff on best practices.
Help resolve workflow challenges and maintain efficient laboratory operations.
Assist with staff training, competency validation, onboarding activities, and performance support.
Identify patients, collect specimens, and ensure proper specimen labeling and handling.
Collaborate with laboratory personnel, nursing staff, providers, and department leadership to support patient care.
Participate in quality improvement initiatives and address operational concerns.
Help maintain compliance with applicable laboratory regulations and organizational standards.