Phlebotomist/Lab Support Tech I - Inpatient, Milford Regional - 32 hours, Evenings

UMass Memorial Health•Milford, MA

11d•$16 - $28•Onsite

About The Position

The Lab Support Tech I cordially greets and receives patients, ascertains their needs, and appropriately directs them. This role includes computer and telephone use, clerical duties, and performing phlebotomy procedures, including blood cultures, EKGs, breath tests, MRSA and COVID swabbing.

Requirements

High School Diploma or equivalent
Valid driver’s license
Computer and keyboard proficiency
Fluent English communication skills

Nice To Haves

Phlebotomy training
ASCP certification or eligibility
Phlebotomy experience

Responsibilities

Collects blood samples using appropriate venipuncture techniques across all age groups.
Follows departmental protocols for sample collection.
Communicates difficulties or complications to supervisors and maintains professional conduct.
Receives specimens in the computer system.
Labels and prioritizes specimens (e.g., STAT, STROKE, CSF) accurately.
Transports specimens promptly and redistributes them per protocol.
Maintains a clean and organized drawing station or cart.
Restocks supplies at the end of each shift.
Keeps patient orders accessible and organized.
Registers all courier-delivered specimens accurately and efficiently.
Troubleshoots printer issues as needed.
Demonstrates mastery of hospital information systems.
Orders tests accurately using knowledge of test dictionaries and panels.
Communicates with departments for clarification when needed.
Answers and transfers calls courteously and efficiently.
Ensures coverage for incoming calls at all times.
Performs heel sticks and PKU collections proficiently.
Ensures proper sample volume and quality.
Adapts to workflow changes and staffing needs.
Provides coverage for home draws, secretarial duties, and drawing stations.
Offers constructive feedback to supervisors.
Restocks supplies and reports low inventory.
Uses PPE appropriately and provides shift reports.
Maintains procedural proficiency through annual reviews.
Uses Responder 5 efficiently and works independently.
Maintains PPE compliance and pager readiness.
Stocks supplies, trains nursing staff, and ensures timely patient draws.
Applies knowledge of growth and development stages to patient care.
Demonstrates age-appropriate communication and support.