Phlebotomist II

Mass General Brigham • Boston, MA

13h • $23 - $30 • Onsite

About The Position

The Phlebotomist II collects and processes blood specimens from patients for laboratory testing, working with a moderate level of supervision and independently identifying and resolving common issues. The position provides training and education to new employees and students as assigned. It requires patient care and is based onsite at The Brigham and Women's Hospital, Inc., at 75 Francis Street. The schedule is 40 hours per week on the day shift.

Requirements

• High school diploma or equivalent.
• 1–2 years of phlebotomy experience.
• Proficiency in specimen collection and processing, including correct tube selection, volume, and stability requirements.
• Good written and oral communication skills; ability to prioritize work, manage time, and adjust to changes in work volumes and projects.
• Strong customer service skills, including empathy and respect for patients' privacy and autonomy.
• Problem-solving skills and ability to manage complex patient collections.
• Ability to work independently and collaboratively within a team, fostering a collaborative environment and respecting varied experiences and perspectives.

Nice To Haves

• National Phlebotomy Technician certification.
• State Class D Passenger Vehicle Driver's License.

Responsibilities

• Collect quality blood samples using a variety of phlebotomy methods for patients of all age groups.
• Ensure accurate patient identification and proper specimen labeling, processing, handling, and transportation.
• Assist with recovery of patients experiencing adverse reactions and respond rapidly to medical emergencies in the inpatient setting when needed.
• Communicate effectively with patients and patient care teams, explain procedures, and address patient concerns.
• Troubleshoot and resolve specimen, order, and common operational issues within the work area.
• Provide training and education to new staff and students.
• Handle sharps and biohazardous materials in accordance with regulatory requirements.
• Use computer programs and systems fluently and comply with HIPAA regulations.
• Perform other tests, administration, and specimen collection as assigned.

Benefits

• Comprehensive benefits.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs designed to celebrate contributions and support professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED