Phlebotomist II

Quest Diagnosticsorporated • Colorado Springs, CO

1d • Onsite

About The Position

The Phlebotomist II represents the company to patients and collects quality blood samples for laboratory testing, preparing specimens according to established practices and procedures. The role involves direct patient contact and requires creating an atmosphere of trust and confidence while explaining procedures and collecting specimens safely, skillfully, and accurately. The position emphasizes process excellence, confidentiality, and accuracy of patient information.

Under the direction of the area supervisor, the Phlebotomist II completes daily activities accurately and on time, maintains a safe and professional environment, and performs clinical and forensic specimen collection and processing. The role includes verifying patient demographic information and initials, obtaining the patient’s signature after venipuncture to confirm tubes were labeled in the patient’s presence and correctly named, and maintaining required records and documentation. The position may be assigned to a doctor’s office or patient service center, and may involve travel between locations and covering multiple sites with minimal notice. Training locations may vary based on trainer availability.

Requirements

• High school diploma or equivalent.
• 1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Availability and flexibility based on staffing needs, including weekends, holidays, on-call work, and overtime.
• Commitment to company policies and procedures, including the dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Ability to make decisions based on established procedures and exercise good judgment.
• Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
• Ability to travel and work flexible hours across multiple locations, including covering patient service center and in-office phlebotomy locations with minimal notice.
• Ability to handle multiple priorities in a high-volume setting.
• Superior customer focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to embrace change; and knowledge of the business.
• Keyboard and data-entry experience.
• Medical training, such as medical assistant or paramedic training, is required in California, Nevada, and Washington.

Nice To Haves

• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred; required in California, Nevada, and Washington.
• Two years of experience in a Patient Service Center environment preferred.
• Customer service experience in a retail or service environment highly preferred.

Responsibilities

• Collect quality blood samples, including pediatric, geriatric, and capillary collections, and prepare specimens for laboratory testing.
• Explain procedures to patients and collect blood specimens safely, skillfully, and accurately.
• Perform clinical and forensic specimen collection and processing according to established practices and procedures.
• Verify patient demographic information and initials, and obtain the patient’s signature after venipuncture to confirm tubes were labeled in the patient’s presence and bear the correct name.
• Complete daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe and professional environment.
• Maintain required records and documentation.
• Promote a positive image to patients, clients, employees, and the public.
• Travel between and cover patient service center and in-office phlebotomy locations as staffing needs require.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED