Phlebotomist II

Ann & Robert H. Lurie Children's Hospital of Chicago•Chicago, IL

9d•Onsite

About The Position

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Requirements

High school diploma or equivalent required.
Minimum of 2 years of experience as Phlebotomist I or equivalent job experience with successful completion of CLA Senior competencies.
Required certification in phlebotomy, PBT (ASCP) or equivalent.
Basic knowledge of medical/laboratory terminology required.
Ability to resolve problems with the utilization of appropriate resources, to make informed decisions and handle complex inquiries in a courteous and timely manner; to work in a fast-paced, time critical department.
Strong verbal and written communication skills and demonstrated knowledge of Hospital and laboratory computer systems required.
High School Diploma/GED

Nice To Haves

Associate’s degree in chemical, physical, biological science, or medical technology preferred.
Formal training as Medical Assistant or Phlebotomist preferred.

Responsibilities

Obtains blood specimens from patients using standardized venipuncture, capillary puncture, and specialized procedures.
Identifies each patient or patient sample using two patient identifiers prior to obtaining or labeling specimens appropriately.
Collects specimens by iontophoresis for sweat chloride testing with maintenance procedures and function checks on the equipment.
Maintains courteous greetings for visitors, patients or families to the laboratory.
Communicates effectively with patient, parents, physicians, ancillary hospital employees and team members.
Reviews registration information and directs questions to update any changes.
Verifies orders and diagnosis codes with the ordering physician as needed.
Utilizes the laboratory and hospital computer systems to order and receive laboratory specimens and charges, report laboratory results to the physician and ancillary staff, retrieve collection lists, and verify account numbers.
Schedules appointments and/or completes check-in/out procedure and end-of-session audits in EMR system when necessary.
Orients/ trains new and current staff and documents in competencies.
Participates in continuing education and mandatory programs.
Successfully completes annual competency skill assessments as assigned.
Acts as role model for staff compliance with Hospital policies and procedures.
Displays professional appearance.
Promotes professional environment, including emphasis on cleanliness and safety.
Maintains/orders routine supplies and inventories for workstation and department.
Prioritizes work to ensure timely and efficient flow of specimens with attention on stats and time sensitive tests.
Assists in coordination of research and special studies, and referral (send-out) testing.
Resolves and documents problem specimens.
Acts as a resource person for the team.
Cancels tests when necessary, communicates with patient care units/clinics to resolve problems specimens or questionable orders.
When appropriate, assists in delegating daily work assignments, breaks, lunches, and preparation of the schedule to ensure optimal customer service.
May create department documents, procedures, and forms.
Communicates any problems or deviations from established protocol to Leadership and documents in SERS.
Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
Displays professional appearance.
Promotes professional environment, including emphasis on cleanliness and safety.
Other job functions as assigned.

Benefits

Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children’s facilities
Discount purchasing program