Phlebotomist

the Client•Columbia, MO

1d•Onsite

About The Position

The Phlebotomist II, also described as a Patient Services Representative II (PSR II), represents the company to patients and collects quality blood samples for laboratory testing. The role prepares specimens according to established practices and procedures and interacts directly with patients, explaining procedures and drawing blood skillfully, safely, and accurately. It emphasizes process excellence, confidentiality, and accuracy of patient information. Assignments may be at a doctor’s office, a patient service center, or another location based on business needs. This is a two-month contract in Columbia, Missouri. The position is onsite, with travel and flexible hours required to cover multiple locations, including patient service centers and in-office phlebotomy locations, sometimes with minimal notice. The stated schedule is 7:00 AM to 4:00 PM CST; overtime is expected. Weekend, holiday, and on-call availability is also required based on staffing needs. Training locations may vary depending on trainer availability.

Requirements

High school diploma or equivalent.
1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Ability to produce quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Flexibility and availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
Commitment to company policies and procedures, including dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Ability to make decisions based on established procedures and exercise good judgment.
Reliable transportation, a valid driver license, and a clean driving record, if applicable.
Ability to handle multiple priorities in a high-volume setting.
Superior customer focus and ability to communicate openly and transparently with peers, supervisors, and patients.
Ability to embrace change and knowledge of the business.
Keyboard and data-entry experience.
Missouri state credentials/licenses are required.
Authorization to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

Medical assistant or paramedic training preferred.
Phlebotomy certification preferred; required in California, Nevada, and Washington.
Two years of experience in a Patient Service Center environment preferred.
Customer service experience in a retail or service environment highly preferred.

Responsibilities

Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain a safe and professional environment.
Collect and process forensic and clinical specimens according to established practices and procedures.
Verify patient demographic information and initials, including obtaining the patient’s signature after venipuncture to confirm tubes were labeled in the patient’s presence and the label name is correct.
Maintain required records and documentation.
Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.
Travel between multiple locations and cover patient service center or in-office phlebotomy locations as needed.