Phlebotomist II

Quest Diagnostics•Grand Rapids Charter Township, MI

About The Position

The Phlebotomist II collects and processes specimens according to established procedures, including drug screens, biometric screenings, and insurance exams. The role also administers oral solutions, verifies test and client information using laboratory technology and other approved tools, and accurately enters information into computer systems. Additional duties include obtaining identification, entering billing information, collecting payments when required, and performing non-patient-facing tasks such as maintaining inventory, sanitizing, filing, answering phones, and using email. The position requires compliance with departmental policies and procedures, maintaining required logs, assisting with statistics and data when needed, and completing training on time. This position is in Grand Rapids, Michigan, with a Monday-to-Friday schedule from 7:00 AM to 1:30 PM and a rotation every third weekend. Availability may also be needed for holidays, on-call work, and overtime, based on staffing needs.

Requirements

Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Keyboard and data-entry experience.
Flexible availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
Reliable transportation, a valid driver's license, and a clean driving record, if applicable.
High school diploma or equivalent.
Ability to communicate effectively in English.

Nice To Haves

Medical assistant or paramedic training preferred.
Phlebotomy certification preferred; required in California, Nevada, and Washington.

Responsibilities

Collect specimens according to established procedures, including drug screens, biometric screenings, and insurance exams.
Administer oral solutions according to established training.
Research test and client information and confirm and verify written and electronic orders using laboratory technology systems, client contact, and approved tools.
Navigate a computer and accurately enter data.
Obtain identification, accurately enter billing information, and collect payments when required, following corporate policies.
Process specimens, including labeling, centrifuging, aliquoting, freezing, and preparing them for transport as required by the test order.
Perform non-patient-facing duties, including inventory, stocking supplies, sanitizing, filing, answering phones, and using email as appropriate.
Read, understand, and comply with departmental policies, protocols, and procedures.
Assist with compiling and submitting statistics and data when required.
Maintain appropriate phlebotomy logs, such as maintenance and temperature logs, in a timely manner and at the required frequency.
Complete online and in-person training courses on time.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees who work 30 or more hours.
Well-being programs.
Annual no-cost health assessment program, Blueprint for Wellness®.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.