Phlebotomist II

Cynet Systems • Lakewood, CO

14d • Hybrid

About The Position

The Patient Services Representative II (PSR II) represents the face of the organization to patients who present for routine care or insights into life-defining health decisions. The candidate draws quality blood samples from patients and prepares specimens for laboratory testing in accordance with established practices and procedures. The role involves direct patient contact, establishing an atmosphere of trust and confidence while explaining procedures and executing skillful, safe, and accurate venipuncture. The successful candidate will demonstrate key leadership behaviors, focus on process excellence, and maintain strict sensitivity to confidentiality and patient information accuracy. Assignments may include medical offices, patient service centers, or other locations as operational needs dictate.

Requirements

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Committed to all policies and procedures, including dress code, employee health and safety, and core operational principles.
• Must be able to make decisions based on established procedures and exercise good judgment.
• Must possess reliable transportation, a valid driver's license, and a clean driving record.
• Demonstrated superior customer focus, with the ability to communicate openly and transparently with peers, supervisors, and patients, accelerate and embrace change, and maintain knowledge of the business.
• 1-3 years of phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
• Keyboarding and data entry experience required.

Nice To Haves

• Medical training, such as medical assistant or paramedic training, preferred.
• Phlebotomy certification preferred (required in California, Nevada, and Washington).
• 2 years of experience in a patient service center environment preferred.
• Customer service experience in a retail or service environment highly preferred.

Responsibilities

• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Perform with confidence both forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic information and initials, including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the general public.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED