Phlebotomist

Surgery Partners Careers•Lombard, IL

6d•Onsite

About The Position

Under the general supervision of the Laboratory Director, Manager, or Supervisor, the Phlebotomist II performs Laboratory procedures in Phlebotomy and other specimen collections, General Laboratory, Processing, Waived POC testing, and/or any other duties under the direction of a licensed laboratory supervisor. The Phlebotomist II presents a professional, courteous and respectful demeanor when engaging with patients, co-workers, other staff and general public.

Requirements

Certification with American Medical Technologist (AMT) American Society for Clinical Pathology (ASCP) National Health Association (NHA) National Phlebotomy Association (NPA)
CPR required
High School Diploma or equivalency
Phlebotomy Certification required (within three months of hire date, before preferred)
1 year of Phlebotomy, Point of Care (CLIA Waived testing) preferred experience

Nice To Haves

Phlebotomy, Point of Care (CLIA Waived testing) preferred

Responsibilities

Collection of patient samples for adult and pediatric patients by vascular access (venipuncture) or capillary collection (finger stick) using aseptic protocols, accurate patient identification and proper labeling procedures (65%)
Perform specimen centrifugation, processing, prepping for transportation, storage and retrieval.
Produce patient demographic sheet and prepare additional paperwork, labels, etc. to accompany specimens, as necessary
Able to demonstrate and explain appropriate phlebotomy techniques and procedures in order to obtain corporation and assistance for specimen collection
Employs sound decision making and necessary judgment to assess adverse reactions such as dizziness or other distress and notifies the appropriate clinical staff
Preserves patient confidentiality and ensures HIPAA compliance with all patient related duties
Maintains a clean patient/ working environment while meeting the requirements with all OSHA and regulatory agencies with appropriate use and disposal of sharps, medical/biological waste
Performs CLIA waived and some CLIA moderate testing (10%)
Responsible for the performance of quality control, calibration, and maintenance of the instrumentation that they are trained on
Ensures the accurate recording of test results to ensure quality reporting within the expected time frame
Communicates any questions, unusual findings or observations to the Lab Manager or Supervisor
Works directly with the physicians for the observation and assistance in the bone marrow specimen collection and preparation of samples for testing
Responsible for ensuring patients receive a quality professional phlebotomy service and a pleasant patient experience at all locations in addition to phone interactions (20%)
Responsible for interacting with patients professionally and courteously utilizing positive patient experience tools
Monitors phone and voice mail messages, as necessary
Utilize skills to accurately access patient/testing information and communicate effectively with patients and clinical staff
Appropriately maintains inventory of supplies and materials within the department
Effectively reports and investigates patient safety incidents, medical errors and potential risks in the facility
Assists with identification and implementation of corrective action where appropriate
Responsible for investigating issues such as turn-around-times with the lab, problems receiving supplies, patient issues and concerns, and will be responsible for forwarding these issues to the correct leadership