Phlebotomist I

Quest Diagnostics

About The Position

The Phlebotomist I collects specimens and performs related patient-facing and non-patient-facing duties according to established procedures. The role also involves verifying orders and client information, accurate computer and billing data entry, processing specimens for testing and transport, maintaining records and supplies, and completing required training. The position is in Grandville, Michigan, Monday to Friday, 6:00 AM to 6:00 PM, with rotational weekend work.

Requirements

  • High school diploma or equivalent.
  • Ability to navigate a computer and accurately enter data.
  • Ability to communicate effectively in English.

Nice To Haves

  • Medical assistant or paramedic training.
  • Phlebotomy certification; required in California, Nevada, and Washington.
  • One year of phlebotomy experience.
  • Customer service experience in a retail or service environment.
  • Keyboard or data-entry experience.

Responsibilities

  • Collect specimens according to established procedures, including for drug screens, biometric screenings, and insurance exams.
  • Administer oral solutions according to established training.
  • Research test and client information and confirm and verify written and electronic orders using laboratory technology systems, client contact, and approved tools.
  • Navigate a computer and accurately enter data.
  • Obtain identification, accurately enter billing information, and collect payments when required, following corporate policies.
  • Process specimens, including labeling, centrifuging, aliquoting, freezing, and preparing them for transport as required by test orders.
  • Perform non-patient-facing duties, including inventory, stocking supplies, sanitizing, filing, answering phones, and using email as appropriate.
  • Read, understand, and comply with departmental policies, protocols, and procedures.
  • Assist with compiling and submitting statistics and data when required.
  • Maintain appropriate phlebotomy logs in a timely manner and at the required frequency, including maintenance and temperature logs.
  • Complete online and in-person training courses on time.

Benefits

  • Day 1 medical, supplemental health, dental, and vision benefits for full-time employees working 30 or more hours.
  • Well-being programs.
  • Annual no-cost health assessment program.
  • Blueprint for Wellness® healthyMINDS mental health program.
  • Vacation and Health/Flex Time.
  • Six holidays plus one “MyDay” off.
  • FinFit financial coaching and services.
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, with a buy-up option.
  • Flexible Spending Accounts.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
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