Phlebotomist I

Quest Diagnosticsorporated•Jacksonville, FL
•Onsite

About The Position

The Patient Services Representative I (PSR I) represents the company to patients and draws blood samples, preparing specimens for laboratory testing according to established practices and procedures. The role involves direct patient contact and creating an atmosphere of trust and confidence by explaining procedures and collecting blood skillfully, safely, and accurately. The PSR I demonstrates leadership behaviors, process excellence, confidentiality, and accuracy when handling patient information. Under the direction of the area supervisor, the employee performs daily activities accurately and on time, maintains a safe and professional environment, conducts forensic and clinical specimen collection and processing, maintains required records and documentation, and promotes a positive image to patients, clients, employees, and the public.

Requirements

  • High school diploma or equivalent required.
  • Minimum of 6 months of experience required.
  • Ability to provide quality, error-free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills, including pediatric and geriatric patients.
  • Keyboard and data-entry experience required.
  • Availability and flexibility based on staffing needs, including weekends, holidays, on-call work, and overtime.
  • Phlebotomy certification is required in California, Nevada, and Washington.

Nice To Haves

  • Medical assistant or paramedic training preferred.
  • Phlebotomy certification preferred where not otherwise required.
  • One year of phlebotomy experience preferred.
  • Customer service experience in a retail or service environment preferred.

Responsibilities

  • Draw quality blood samples from patients and prepare specimens for laboratory testing.
  • Explain procedures to patients and collect blood specimens skillfully, safely, and accurately.
  • Perform daily activities accurately and on time under the direction of the area supervisor.
  • Perform forensic and clinical specimen collection and processing according to established practices and procedures.
  • Maintain required records and documentation.
  • Maintain a safe and professional environment.
  • Handle patient information with confidentiality and accuracy.
  • Promote a positive image to patients, clients, employees, and the public.
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