The Patient Services Representative I (PSR I) represents the company to patients and draws quality blood samples, preparing specimens for laboratory testing in accordance with established practices and procedures. The role involves direct patient contact and creating an atmosphere of trust and confidence by explaining procedures and collecting blood specimens skillfully, safely, and accurately. The PSR I demonstrates leadership behaviors, process excellence, confidentiality, and accuracy in handling patient information. Under the direction of the area supervisor, the PSR I performs daily activities accurately and on time, maintains a safe and professional environment, completes forensic and clinical specimen collection and processing, and maintains required records and documentation. The role also promotes a positive image to patients, clients, employees, and the public.
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Career Level
Entry Level
Education Level
High school or GED