Phlebotomist I

Quest Diagnostics•Dearborn, MI

About The Position

The Phlebotomist I collects and processes specimens according to established procedures, including drug screens, biometric screenings, and insurance exams. The role also administers oral solutions following established training, verifies test and client information and orders, and accurately enters data using laboratory technology systems. Additional duties include obtaining identification, entering billing information, collecting payments when required, preparing specimens for transport, and performing administrative and non-patient-facing tasks. The position is based in Dearborn, Michigan, with a Monday-to-Friday schedule from 1:30 PM to 10:00 PM and rotational weekends. The employee may be eligible for a shift differential for some or all hours worked on second or third shift; details are provided if an offer is extended.

Requirements

  • High school diploma or equivalent.
  • Ability to effectively communicate in English.
  • Keyboard and data-entry experience.

Nice To Haves

  • Medical assistant or paramedic training.
  • Phlebotomy certification; required in California, Nevada, and Washington.
  • One year of phlebotomy experience.
  • Customer service experience in a retail or service environment.

Responsibilities

  • Collect specimens according to established procedures, including drug screens, biometric screenings, and insurance exams.
  • Administer oral solutions according to established training.
  • Research test and client information and confirm and verify written and electronic orders using laboratory technology systems, client contact, and approved tools.
  • Navigate a computer and accurately enter data.
  • Obtain identification, accurately enter billing information, and collect payments when required, following corporate policies.
  • Process specimens by labeling, centrifuging, aliquoting, freezing, and preparing them for transport as required by the test order.
  • Perform non-patient-facing duties, including inventory, stocking supplies, sanitizing, filing, answering phones, and using email as appropriate.
  • Read, understand, and comply with departmental policies, protocols, and procedures.
  • Assist with compiling and submitting statistics and data when required.
  • Maintain appropriate phlebotomy logs in a timely manner and at the required frequency, including maintenance and temperature logs.
  • Complete online and in-person training courses on time.

Benefits

  • Day 1 medical, supplemental health, dental, and vision benefits for full-time employees who work 30 or more hours.
  • Well-being programs.
  • Annual, no-cost Blueprint for Wellness health assessment program.
  • healthyMINDS mental health program.
  • Vacation and Health/Flex Time.
  • Six holidays plus one "MyDay" off.
  • FinFit financial coaching and services.
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, with a buy-up option.
  • Flexible Spending Accounts.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
  • Potential shift differential of 10% for some or all second-shift hours and 15% for some or all third-shift hours.
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