Phlebotomist I

Ann & Robert H. Lurie Children's Hospital of Chicago•Chicago, IL

3d•Onsite

About The Position

Performs a variety of procedures and services including the collection and distribution of patient specimens. Works with both the laboratory and hospital information systems. Functions as a team member and actively supports the Hospital’s Continuous Quality and Customer Service goals through modeling appropriate behavior and providing a work environment conducive to attaining these goals.

Requirements

High school diploma or equivalent required
Formal training as Medical Assistant or Phlebotomist required
Successful completion of phlebotomist competencies
Required nationally accredited certification in phlebotomy, PBT (ASCP, NHA, NPA) or equivalent.
Certification must be obtained within 6 months of hire, kept current and maintained throughout employment.
Ability to resolve problems with the utilization of appropriate resources, to make informed decisions and handle complex inquiries in a courteous and timely manner
Ability to work in a fast-paced, time critical department.
Strong verbal and written communication skills
Demonstrated knowledge of Hospital and laboratory computer systems required.
Strong customer service skills
Ability to interact with a diverse population of patients.

Nice To Haves

Associate’s degree in chemical, physical, biological science, or medical technology preferred.

Responsibilities

Obtains blood specimens from patients using standardized venipuncture, capillary puncture and specialized procedures.
May collect specimens by iontophoresis for sweat chloride testing.
Verifies orders and diagnosis codes with the ordering physician as needed.
Releases orders from EMR/orders tests in LIS.
Prints labels and forms.
Identifies patients using two patient identifiers and affixes patient ID band.
Schedules appointments and/or completes check-in/out procedure and end-of-session audits in EMR system when necessary.
Maintains an appropriate inventory of supplies.
Answers telephone and provides information in accordance with laboratory policy.
Keeps refrigerators and freezers clean and organized.
Disinfects counter tops, phlebotomy chair and equipment according to the hospital and departmental guidelines.
Supports new staff in orientation and training.
Participates in continuing education and mandatory programs.
Successfully completes annual competency skill assessments.
Complies with safety, hazardous materials, standard precautions, and infection control policies.
Communicates any problems or deviations from established protocol to Manager and documents in safety event reporting system.
Communicates effectively with patient, parents, physicians, ancillary hospital employees and team members.
Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
Displays professional appearance.
Promotes professional environment, including emphasis on cleanliness and safety.
Other job functions as assigned.

Benefits

Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children’s facilities
Discount purchasing program