Phlebotomist Floater - 1st Shift

the Client•Dublin, OH

2h•Onsite

About The Position

The Phlebotomist Floater represents the face of the company to patients who come in both as part of their health routine or for insights into life-defining health decisions. The Phlebotomist Floater draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The Phlebotomist Floater has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The Phlebotomist Floater is responsible for providing coverage at multiple locations for multiple roles. The Phlebotomist Floater must ensure that daily activities of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy are completed accurately and on time. The Phlebotomist Floater demonstrates Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long term care, or as business needs dictate. Must be able to step in and lead one or more PSR on site. Will be required to act as a coach, mentor, instructor, resource advisor for new employees and provide effective onboarding services to new clients. They will also act as point of contact to staff on site and provide regular input to the group lead or supervisor. The Phlebotomist Floater may also focus on working with customers who have a high complexity and/or volume practice with a specialized focus requiring outstanding phlebotomy skills. In addition, these practices require a higher level of customer-facing skills including verbal and written communications, problem solving, and collaboration with multiple functions, such as: Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and/or complex test orders. The Phlebotomist Floater must be capable of handling multiple priorities in a high-volume setting.

Requirements

High school diploma or equivalent
Five years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections
Keyboard/data entry experience
Applicants must be authorized to work for ANY employer in the U.S.

Nice To Haves

Medical assistant or paramedic training preferred
Phlebotomy certification preferred; required in California, Nevada, and Washington
Minimum 3 years in a PSC/IOP environment preferred
Customer service in a retail or service environment preferred

Responsibilities

Draws quality blood samples from patients.
Prepares specimens for lab testing following established practices and procedures.
Explains procedures to patients and draws blood specimens skillfully, safely, and accurately.
Provides coverage at multiple locations for multiple roles.
Ensures daily activities of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy are completed accurately and on time.
Demonstrates Leadership Behaviors, focusing on process excellence, sensitivity to confidentiality, and accuracy of patient information.
May be assigned to work and direct daily activity in a doctor's office, patient service center, house call environment, or long-term care facility.
Must be able to step in and lead one or more PSR on site.
Acts as a coach, mentor, instructor, and resource advisor for new employees.
Provides effective onboarding services to new clients.
Acts as a point of contact to staff on site and provides regular input to the group lead or supervisor.
May focus on working with customers who have a high complexity and/or volume practice with a specialized focus requiring outstanding phlebotomy skills.
Handles multiple priorities in a high-volume setting.