Phlebotomist / Donor Collections Tech I

New York Blood Center Enterprises•Blue Springs, MO

About The Position

Performs donor interview and evaluates suitability of donor for donation based on current Standard Operating Procedure (SOP) criteria. Determines donor hemoglobin by obtaining a finger-stick sample. Takes and documents donor blood pressure, pulse and temperature. Performs blood collection procedures according to SOPs, including Quality Control, skin preparation, phlebotomy, obtaining tube samples and removing needles. Attends to donor’s comfort and safety post donation, including those having reactions or complications to the procedure and notifying the Collection Supervisor. Maintains confidentiality of all information regarding donors. Labels all blood collection materials according to SOP. Cares for blood after collection, including segmenting, providing temporary storage and transportation to the center, when necessary. Assists in unloading, assembling, maintain, dismantling and reloading of equipment and supplies (if applicable). Complies with CBC safety policies and procedures. Demonstrates excellent customer service when dealing with donors, members of the community and co-workers. Exhibits professionalism in dress, personal grooming and hygiene. Maintains prompt and regular attendance. Must be able to confidently communicate and interpret intermediate information in English to all members of the public and CBC staff. Answer donor questions regarding donor criteria and blood donations. Performs data entry when donors present to donate (as applicable). Completes paperwork relating to daily operations. Maintains a safe and clean work environment. Stays current with all changes by attending all scheduled in-services. Restocks supplies as needed. Assists with special projects and other duties as assigned relevant to the position. Must have and maintain a valid driver's license and clean driving record. All tickets, suspension must be reported to supervisor.

Requirements

High school diploma or equivalent
Medical Assistant degree preferred.
Phlebotomy certification preferred.
Must have and maintain a valid driver's license and clean driving record.
Knowledge of basic medical terminology.
Proficient in all duties related to Donor Room Assistant.
Excellent customer service skills.
Good writing skills to successfully document as needed.
Good verbal skills to successfully communicate with donors, chairpersons, community, and co-workers.
Ability to work both independently and as part of a team.
Computer skills.

Nice To Haves

Medical Assistant degree
Phlebotomy certification
At least 6 months experience in a health-related field
At least 6 months experience in Phlebotomy

Responsibilities

Performs donor interview and evaluates suitability of donor for donation based on current Standard Operating Procedure (SOP) criteria.
Determines donor hemoglobin by obtaining a finger-stick sample.
Takes and documents donor blood pressure, pulse and temperature.
Performs blood collection procedures according to SOPs, including Quality Control, skin preparation, phlebotomy, obtaining tube samples and removing needles.
Attends to donor’s comfort and safety post donation, including those having reactions or complications to the procedure and notifying the Collection Supervisor.
Maintains confidentiality of all information regarding donors.
Labels all blood collection materials according to SOP.
Cares for blood after collection, including segmenting, providing temporary storage and transportation to the center, when necessary.
Assists in unloading, assembling, maintain, dismantling and reloading of equipment and supplies (if applicable).
Complies with CBC safety policies and procedures.
Demonstrates excellent customer service when dealing with donors, members of the community and co-workers.
Exhibits professionalism in dress, personal grooming and hygiene.
Maintains prompt and regular attendance.
Must be able to confidently communicate and interpret intermediate information in English to all members of the public and CBC staff.
Answer donor questions regarding donor criteria and blood donations.
Performs data entry when donors present to donate (as applicable).
Completes paperwork relating to daily operations.
Maintains a safe and clean work environment.
Stays current with all changes by attending all scheduled in-services.
Restocks supplies as needed.
Assists with special projects and other duties as assigned relevant to the position.
Must have and maintain a valid driver's license and clean driving record. All tickets, suspension must be reported to supervisor.